An integrated performance evaluation approach for the Indian international airports

Chakraborty, Santonab; Ghosh, Sayantan; Sarker, Baneswar; Chakraborty, Shankar

doi:10.1016/j.jairtraman.2020.101876

Cited by 22 publications

(12 citation statements)

References 43 publications

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“…Case study Methodology Objective (Chatterjee et al, 2017) India MABAC Machining process selection (Zhu et al, 2018) China IVPFS-Entropy-MABAC Evaluation and assessment of potential product failure risks (Nunić, 2018) -FUCOM-MABAC Assessment of PVC manufacturing centres (Can and Toktas, 2018) Turkey TFS-DEMATEL-MABAC Assessment of potential warehouse risks (Chakraborty et al, 2020b) -R-Entropy-MABAC Machining process selection (Agarwal et al, 2020) India DEMATEL-MABAC Evaluation of jute fibers for manufacturing purposes (Bose et al, 2020) India ARAS-MABAC Material selection (Bose et al, 2020) India BWM-MABAC Optimizing the wear parameter of CrN/TiAlSiN coating strategic importance sectors such as national infrastructure and defence (Haraguchi et al, 2017). Manufacturing systems include the manufacturing and processing of items and result in either creation of new goods or in value addition.…”

Section: Referencesmentioning

confidence: 99%

A Systematic Literature Review of MABAC Method and Applications: An Outlook for Sustainability and Circularity

Torkayesh¹,

Tirkolaee²,

Bahrini³

et al. 2023

Informatica

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Multiple Criteria Decision-Making (MCDM) is one of the most reliable and applicable decision-making tools to address real-life complex and multi-dimensional problems in accordance with the concepts of sustainable development and circular economy. Although there have been several literature reviews on several MCDM methods, there is a research gap in conducting a literature review on the Multi-Attributive Border Approximation area Comparison (MABAC) as a useful technique to deal with intelligent decision-making systems. This study attempts to present a comprehensive literature review of 117 articles on recent developments and applications of MABAC. Future outlook is provided considering challenges and current trends.

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Section: Referencesmentioning

confidence: 99%

A Systematic Literature Review of MABAC Method and Applications: An Outlook for Sustainability and Circularity

Torkayesh¹,

Tirkolaee²,

Bahrini³

et al. 2023

Informatica

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“…Furthermore, Boonekamp and Burghouwt (2017) stated that the intercontinental connectivity of an airport had a significant impact when selecting an airport for cargo operations. Chakraborty et al (2020) evaluated the performance of international airports in India by considering competitiveness factors, such as annual revenue, passenger numbers, cargo volumes and other factors. They suggested that the criterion "annual revenue" was the most significant evaluation criterion.…”

Section: Competitivementioning

confidence: 99%

The competitiveness of global cargo airports employing the Best-Worst Method

Shishani

Choi

et al. 2023

JILT

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PurposeThe global economy and air transport business have been negatively affected owing to the COVID-19 pandemic outbreak. As countries tighten restrictions on international movements, the growing emphasis on air cargo places pressure on airports to maintain and upgrade their cargo policies, facilities and operations. Hence, ensuring the competitiveness of cargo airports is pivotal for their survival under volatile global demand. This study aims to evaluate the importance of competitiveness factors for cargo airports and identify areas for further improvement.Design/methodology/approachThis study applies the Best-Worst Method (BWM) to assess the cargo airports' competitiveness factors.FindingsThe results identified “Transport Capacity” as the most significant competitiveness factor, implying that airport connectivity is crucial in promoting cargo transportation at hub airports. This result was followed by “Airport Operations' and Facilities' Capacity” and “Economic Growth.”. Additionally, the results identified Hong Kong International Airport as the best-performing cargo airport, followed by Aéroport de Paris-Charles de Gaulle and Incheon International Airport, respectively. Furthermore, both selected European airports are the most competitive airports in terms of “Financial Performance” and appear to be aware of the significance of their brand value.Originality/valueThis study forms a reference framework for evaluating cargo airports’ competitive positions, which may help identify airports’ relative strengths and weaknesses. Moreover, this framework can also serve as a tool to facilitate the strategic design of airports that can accommodate air cargo demand flexibly under demand uncertainty.

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“…MCDM methods are also among the frequently preferred methods of solving complex problems. In the national and international literature, numerous studies on the identification of factors affecting service quality and the ranking of airports and airlines providing the best service (Kuo and Liang, 2011;Pandey, 2016;Gupta, 2018;Bakır and Atalık, 2018;Bakır and Akan, 2018;Altınkurt and Merdivenci, 2020;Chakraborty et al, 2020;Kiracı et al, 2021;KeleĢ et al, 2021;Pamucar et al, 2021;Samad et al, 2021;Kiracı and DurmuĢçelebi, 2022;YaĢar and Çınaroğlu, 2022;Baki, 2022). Kuo and Liang (2011) focused on the service quality of Northeast Asian international airports.…”

Section: Literature Reviewmentioning

confidence: 99%

“…According to the findings; While the airline that provides the best service is All Nippon Airlines, they have determined that the airline with the lowest service quality is LATAM Airlines. In their study, Chakraborty et al (2020) aimed to evaluate the performance of 32 major international airports serving in India. Based on 8 evaluation criteria, they analyzed with BWM and MABAC methods.…”

Section: Literature Reviewmentioning

confidence: 99%

Havalimanı Hizmet Kalitesinin Değerlendirilmesinde Yeni Bir ÇKKV Yaklaşımı: MEREC Tabanlı MARCOS ve CoCoSo Yöntemleri

Sarıgül

ÜNLÜ²,

YAŞAR

2023

Uluslararası Yönetim Akademisi Dergisi

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Service quality is seen as an important corporate strategy to ensure competitive advantage. With the increase in demand for air transport, airports have become important venues, which has brought the issue of airport service quality to the forefront. In airports, which are described as the doors of cities opening to the world, the quality of service is determined if the service provided to passengers coincides with the level of meeting the expectations of the passenger. In this context, within the scope of the study, it is aimed to measure the quality of service by evaluating 17 airports that are evaluated as five-star airports by Skytrax in 2021 on the basis of 11 criteria. While the importance of the criteria was determined with MEREC from the MCDM methods, the ranking of 17 airports according to the quality of service was obtained with MARCOS and CoCoSo methods. Criteria used to assess the quality of service of airports; transportation services, security screenings, immigration services, signs, arrival services, departure services, transfer passenger services, terminal comfort level, terminal facilities, shopping facilities and food / beverage services. As a result of the analysis made by the MEREC method, it was determined that the most important criterion affecting the quality of service at airports was the immigration services criterion. According to the joint results of both MARCOS and CoCoSo methods, it was determined that Chubu Centrair Airport was the airport that offered the best service quality to passengers, and Tokyo Haneda Airport was the last airport in terms of service quality.

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An integrated performance evaluation approach for the Indian international airports

Cited by 22 publications

References 43 publications

A Systematic Literature Review of MABAC Method and Applications: An Outlook for Sustainability and Circularity

A Systematic Literature Review of MABAC Method and Applications: An Outlook for Sustainability and Circularity

The competitiveness of global cargo airports employing the Best-Worst Method

Havalimanı Hizmet Kalitesinin Değerlendirilmesinde Yeni Bir ÇKKV Yaklaşımı: MEREC Tabanlı MARCOS ve CoCoSo Yöntemleri

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