An Integrated Model of Career Change.

Rhodes, Susan R.; Doering, Mildred

doi:10.5465/amr.1983.4284666

Cited by 77 publications

(88 citation statements)

References 39 publications

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“…Although previous studies have examined the complex career outcomes for MBA graduates, the role of education, in general, in career change has been largely ignored in earlier research (Rhodes and Doering, 1983). Despite a growing body of often polarized evidence on skills and competencies associated with an MBA study, or career outcomes for MBA graduates, the career 'choices' of MBA students have attracted scant attention.…”

Section: Mba Students' Career 'Choices'mentioning

confidence: 94%

Explaining influences on career ‘choice’: the case of MBA students in comparative perspective

Özbilgin¹,

Küskü²,

Erdoğmuş³

2005

The International Journal of Human Resource Management

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This study explores the micro-individual, meso-institutional and relational and macro-structural level influences on career choices of MBA students from three countries, questioning the apparent dominance of ‘free choice’ in the context of persistent forms of structural constraints in career markets. The paper takes a critical perspective on career ‘choice’, acknowledging the contested nature of ‘choice’ and identifying career as a socially and historically situated phenomenon. The central hypothesis of the study is that ‘it is more likely for the MBA students to report micro-agentic or meso-instutional and relational rather than macro-structural conditions as key influences on their career choices’. The study draws on the findings of a cross-national survey on careers involving Britain, Israel and Turkey. Findings show that MBA students consider the impact of structural conditions as less significant on their career choices than their own human capital and capacity to make free choices. The study provides an understanding of the main cross-national similarities and differences in reporting of influences on career ‘choice’, and brings to bare interesting theoretical and methodological insights

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Section: Mba Students' Career 'Choices'mentioning

confidence: 94%

Explaining influences on career ‘choice’: the case of MBA students in comparative perspective

Özbilgin¹,

Küskü²,

Erdoğmuş³

2005

The International Journal of Human Resource Management

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“…Although both types of turnover intentions are highly correlated to each other, they are two distinct constructs (Blau, 2000;Blau et al 2003). Rhodes and Doering's (1983) work is one of the first to model occupational turnover intentions as ultimate outcome of job satisfaction and other job related variables. The relationship between job satisfaction and occupational turnover intentions is established in organizational behavior literature.…”

Section: Job Satisfaction and Turnover Intentionsmentioning

confidence: 98%

Problematic customers and turnover intentions of customer service employees

Poddar

Madupalli

2012

Journal of Services Marketing

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Purpose -The purpose of this paper is to examine the effects of problematic customer behaviors on customer service employee attitudes and subsequent turnover intentions from the organization and also the occupation. Design/methodology/approach -Data from five semi-structured depth interviews and 215 quantitative surveys using structured questionnaires were used to develop and test the theoretical model. Customer service employees working in different call center companies serving American customers were approached using an established survey panel. Findings -Results using the partial least squares (PLS) methodology showed that problematic customer behaviors drain customer service employees emotionally. Emotional exhaustion is negatively related to job satisfaction, and subsequently, employees' turnover intentions. The results also show that turnover intentions with organization and occupation are positively related to each other. Research limitations/implications -As regards implications, this study provides an understanding of the relationship between problematic customer behaviors and employees' turnover intentions. Future researchers can utilize the findings from this study for investigating other consequences and antecedents of problematic customer behaviors. A limitation of the study is its use of cross-sectional data. Practical implications -This paper provides call center managers with an understanding of the effects of problematic customer behaviors on employee attitudes. It discusses the need for understanding problematic customers and ways to manage the effects of such experiences. Originality/value -The study investigates an under-researched phenomenon, i.e. problematic customer behaviors. The study provides evidence of the relationship between problematic customer behaviors and turnover intentions in service employees. This study is also one of very few in marketing to investigate the relationship between organizational and occupational turnover intentions.

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“…For Louis (1980), transitions can either be objective, involving a change in role, or subjective, Rite of passage for boundryless era involving a changing orientation to a role already held. Job dissatisfaction, perceived availability of alternative options and the perceived level of correspondence between the person and their work environment and organization can lead an individual to change careers (Rhodes and Doering, 1983). For Ashforth (2001), who links the rite of passage to role transitions, "unfreezing" (or role exit) corresponds to rites of separation, movement to rites of transition and "freezing" (entry into a new role) to rites of incorporation.…”

Section: Introductionmentioning

confidence: 98%

Reinventing the MBA as a rite of passage for a boundaryless era

Kelan

Jones²

2009

Career Development International

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -This paper aims to explore whether the rite of passage is still a useful model with which to conceptualise the MBA in the era of the boundaryless career. Design/methodology/approach -The paper examines the formative experiences of full-time MBA students at an elite business school, using in-depth qualitative interviews. Through a discourse analysis, the paper shows how MBA students draw on concepts resembling the anthropological model of the rite of passage when making sense of their experience. Findings -The resources MBA students have available to talk about their MBA experience mirror the three-step rite of passage model. The first step involves separation from a previous career, either because of limited opportunities for advancement or in order to explore alternative career paths. In the transition or liminoid stage, identities are in flux and a strong sense of community is developed among the students and they play with different identities. In the third stage, the incorporation, students reflect on the value of the MBA for their future career. Originality/value -The paper shows how the MBA is still seen as a rite of passage at a time when careers are becoming boundaryless. Within this more fluid context, the rite in itself is seen as enhancing the individual's brand value and confidence, enabling them to negotiate the challenges of managing a boundaryless career.

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An Integrated Model of Career Change.

Cited by 77 publications

References 39 publications

Explaining influences on career ‘choice’: the case of MBA students in comparative perspective

Explaining influences on career ‘choice’: the case of MBA students in comparative perspective

Problematic customers and turnover intentions of customer service employees

Reinventing the MBA as a rite of passage for a boundaryless era

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