An integrated framework for understanding information disclosure behaviour in mobile payment services

Khalek, Sk Abu; Behera, Chandan Kumar; Samanta, Tamal

doi:10.1057/s41264-023-00257-1

J Financ Serv Mark

2023

DOI: 10.1057/s41264-023-00257-1

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An integrated framework for understanding information disclosure behaviour in mobile payment services

Sk Abu Khalek,

Chandan Kumar Behera,

Tamal Samanta

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Cited by 4 publications

References 133 publications

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Cyberfraud, usage intention, and cybersecurity awareness among e-banking users in India: an integrated model approach

Afzal,

Ansari,

Ahmad

et al. 2024

J Financ Serv Mark

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Cyberfraud, usage intention, and cybersecurity awareness among e-banking users in India: an integrated model approach

Afzal,

Ansari,

Ahmad

et al. 2024

J Financ Serv Mark

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Beyond credit cards: A TEP perspective on buy-now-pay-later adoption

Dadra,

Sonavane,

Bachwani

et al. 2024

Journal of Global Scholars of Marketing Science

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Two decades of mobile payment research: A systematic review using the TCCM approach

Behera,

Kumra

2023

Int J Consumer Studies

Self Cite

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Researchers have increasingly explored various aspects of mobile payment in the past two decades, including different mobile payment systems (MPS), stakeholders, and related research contexts. However, existing literature reviews are limited to user adoption, overlooking the importance of understanding other key stakeholders, such as retailers and MPS providers, and post‐adoption behaviors. To address this gap, this comprehensive review examines exhaustive 310 studies in the MPS literature using the theory‐context‐characteristics‐methods framework, providing insights into all stakeholders and contexts studied. The findings highlight the need for further research in areas such as peer‐to‐peer payment, MPS adoption in lower‐income countries, MPS discontinuance behavior, socioeconomic impact, and consumer privacy issues. Additionally, the study suggests expanding the scope of MPS research to include emerging mobile payment options like buy now pay later and facial recognition payment system (FRPS). This research contributes valuable insights and proposes future research directions for MPS studies.

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An integrated framework for understanding information disclosure behaviour in mobile payment services

Cited by 4 publications

References 133 publications

Cyberfraud, usage intention, and cybersecurity awareness among e-banking users in India: an integrated model approach

Cyberfraud, usage intention, and cybersecurity awareness among e-banking users in India: an integrated model approach

Beyond credit cards: A TEP perspective on buy-now-pay-later adoption

Two decades of mobile payment research: A systematic review using the TCCM approach

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