“…According to Hafeez et al (2019), the TOP competence should be flexible enough to meet the changing demands. In the notion of TOP-associated factors, technological capabilities are empirically revealed mostly as the prominent predictors of organizational performance (financial and non-financial) relative to the organization and people in many studies (Hafeez et al, 2010;Hafeez & Essmail, 2007;Hafeez et al, 2006). Furthermore, in the wake of the knowledge economy, companies are retaining core knowledge infrastructure capabilities through developing an understanding of the management of technology (tangibles), culture, structure, and people (intangibles) practices for competitive performance outcomes (Nguyen et al, 2018;Andreeva & Kianto, 2012;Pérez-López & Alegre, 2012;Mills & Smith, 2011;Chen & Huang, 2009;Lee & Choi, 2003;Gold et al, 2001).…”