2013
DOI: 10.1057/jors.2012.30
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An integrated approach to worker assignment, workforce flexibility acquisition, and task rotation

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Cited by 36 publications
(22 citation statements)
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References 40 publications
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“…The work of Azizi and Liang (2013) indicated that workforce flexibility can be achieved by cross-training and improved via job rotation. In the same way, Eguchi (2004) concluded that job transfer plays a significant role in preventing workers from performing influence activities for private help.…”
Section: Job Transfermentioning
confidence: 99%
“…The work of Azizi and Liang (2013) indicated that workforce flexibility can be achieved by cross-training and improved via job rotation. In the same way, Eguchi (2004) concluded that job transfer plays a significant role in preventing workers from performing influence activities for private help.…”
Section: Job Transfermentioning
confidence: 99%
“…From the perspective of tasks, Azizi and Liang [5] developed an integrated approach to the worker assignment problem. Their dominant assignment problem includes workforce flexibility acquisition and task rotation.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Aksin et al [57] reviewed the literature of cross-training for call center applications. Different from × × [58,59] × × × [60][61][62][63][64] × × [65][66][67][68][69][70][71][72][73][74][75][76][77][78] × × × [79][80][81] × × × × [82] × × × [83][84][85][86][87][88] × × [89][90][91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107] other review papers dedicated to cross-train...…”
Section: Cross-trainingmentioning
confidence: 99%
“…A related stream of research uses constrained optimization models to identify an optimal crosstraining configuration. IP is a commonly used model for these investigations (see [58,62,66,77,86,87,89,90,92,93,99,101,106]). In these IP models, the determination of optimal cross-training configurations is formulated with a variety of decision variables.…”
Section: Cost Type Literaturementioning
confidence: 99%