An Integrated Approach to Improving Itinerary Completion in Coordinated Care Networks
Yiqiu Liu,
Pengyi Shi,
Jonathan E. Helm
et al.
Abstract:Problem definition: Coordinated care network (CCN) is a burgeoning paradigm where patients’ diagnosis and treatment plans are developed based on collaboration between multiple, colocated medical specialties to holistically address patients’ health needs. A primary performance metric for CCNs is how quickly patients can complete their itinerary of appointments at multiple medical services in the network. Rapid completion is critical to care delivery but also presents a major operational challenge. Because infor… Show more
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