“…In the context of product design, gestalt refers to the belief that the perception of the whole is not simply the sum of the perceptions of its parts (see, e.g., Bloch, ; Noble and Kumar, ), but a resolution that, in accounting for context, transcends solutions provided by individual components. Authors describing design thinking have emphasized the importance of examining not only the specific issue or problem under consideration, but also how the issue relates to the environment or system in which it exists (Beverland et al, ; Hobday, Boddington, and Grantham, ). In this sense, the term gestalt has been used to refer to the conceptualization and representation of problems, whereby design thinking relies on the general “understanding of the problem, including a customer’s needs (explicit and tacit), the end‐user’s environment, social factors, market adjacencies, and emerging trends” (Holloway, , p. 52).…”