“…Researchers have addressed work flow and routines [14,[43][44][45][46][47][48][49][50][51][52]; clinicians' level of expertise [48]; values and professional norms [53][54][55]; institutional setting, history, and structure [37,50,56]; communication patterns [37-39, 52, 55]; organizational culture, status relationships, control relationships, division of labor, work roles, and professional responsibility [25,49,56,57]; cognitive processes [58]; congruence with existing organizational business models and strategic partners [59]; compatibility with clinical-patient encounter and consultation patterns [50,52,60]; and the extent to which models embodied in a system are shared by its users [3,14,55,61,62]. Authors have also addressed (in various combinations) fit between information technology and how individuals define their work, user characteristics and preferences (e.g., information needs], the clinical operating model under which a system is used, and the organization into which it is introduced [37,43,55,[63][64][65][66][67][68]. Others have...…”