An improved Kansei engineering method based on the mining of online product reviews

Liu, Zhenghong; Wu, Jiafu; Chen, Qipeng; Hu, T.

doi:10.1016/j.aej.2022.09.044

Cited by 16 publications

(6 citation statements)

References 15 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Wu et al (2023) collected online review data to identify service attributes that can enhance hotel innovation measures. Liu et al (2023) utilized online reviews from ecommerce platforms for smart phones and proposed Kansei engineering improvements.…”

Section: Kansei Engineeringmentioning

confidence: 99%

Affective response difference to the viewing of different styles of solid wood furniture based on Kansei engineering

Lin,

Cai,

Xue

2023

BioRes

View full text Add to dashboard Cite

Homogeneity of products is a serious problem in China’s solid wood furniture market, especially reflected in the fact that the furniture form cannot meet the individualized demand of consumers. To explore the differences of consumers’ affective response for different styles of solid wood furniture, this study used Kansei engineering to perform perceptual semantic experiments on Ming-style, Qing-style, and modern Chinese-style furniture. The perceptual images of three styles of solid wood chairs were compared by single factor variance. Additionally, it deconstructed the morphological elements of solid wood seats using morphological analysis and established a mapping model between morphological elements and affective response by quantification theory type-I and multivariable linear regression model. The results show that there are differences in affective response between Ming-style, Qing-style, and modern Chinese style solid wood furniture. Qing-style solid wood furniture tends to be “ornate” and “personalized”. Modern Chinese-style solid wood furniture tends to be “modern” and “streamlined”, Ming-style solid wood furniture is in between the two styles. This study can provide furniture designers with a way to compare the differences in affective responses of different products, and the resulting relationship between affective responses and morphological elements can assist in designing products.

show abstract

Section: Kansei Engineeringmentioning

confidence: 99%

Affective response difference to the viewing of different styles of solid wood furniture based on Kansei engineering

Lin,

Cai,

Xue

2023

BioRes

View full text Add to dashboard Cite

show abstract

“…Pengumpulan kata-kata Kansei dilakukan dengan menyebar kuisioner ke 30 orang petani lada sebagai sampelnya. Tiga puluh sampel dianggap cukup untuk digunakan dalam metode ini [10]. Metode yang efisien untuk mengumpulkan data adalah dengan kuisioner, beberapa pertanyaan yang dibuat ditujukan ke responden dimana fungsinya untuk mencari informasi.…”

Section: Hasil Dan Pembahasan a Pengumpulan Kata-kata Kanseiunclassified

Desain Alat Pemetik Buah Lada Dengan Menggunakan Metode Kansei Engineering Untuk Meningkatkan Produktivitas Pertanian

Andivas,

Kisanjani,

Misrianto

2023

jupel

View full text Add to dashboard Cite

Lada menjadi komoditi andalan dikenal juga dengan the king of spices. Perkembangan industri lada cenderung mengalami fluktuasi dari tahun ke tahun. Pada tahun 2018 jumlah produksi sebesar 87.841 ton, tahun 2019 mengalami peningkatan dengan jumlah produksi sebesar 91.000 ton. Sementara itu dari tahun 2020 sampai 2022 cenderung menurun dengan jumlah produksi sebesar 82.167 ton. Produktivitas petani lada di kabupaten Kepahiang, Bengkulu mengalami penurunan sebesar -0,90 kg/ha. Penelitian ini menggunakan pendekatan metode Kansei Engineering. Kansei adalah metode yang berfungsi memodifikasi sesuai dengan konteks, sebagai variabel independen yang mempengaruhi respon emosional terhadap produk yang digunakan. Penelitian ini menghasilkan variabel kapasitas besar, ringan, desain ringkas, terdapat pemetik dan kuat untuk dijadikan desain. Alat pemetik buah lada yang dibuat dengan software 3D Solidwork dinyatakan telah memenuhi keinginan petani, karena nilai uji homogenitas >0,05.

show abstract

“…Kano model in product development could classify five costumer's needs and requirements, including must-be, one-dimensional, attractive, indifferent, and reverse [29]. According to Chen et al [34], Kano model could help decision-makers understand the relationship between customer satisfaction with product attributes, as stated by Bi et al [35], Gan et al [36], Lai et al [37], Liu et al [38], Avikal et al [39], and Asian et al [40]. The integration of Latent Dirichlet allocation and Kano model has also been proposed by Bi et al [35] to understand visitors satisfaction.…”

Section: Introductionmentioning

confidence: 99%

The Integration of Kansei Engineering and Kano Model on Natural Language Processing (NLP) to Support Development of Service Product in the Borobudur Temple Tourism

Azzam,

Jati,

Maghfiroh

2024

Int. J. Adv. Sci. Eng. Inf. Technol.

View full text Add to dashboard Cite

The Borobudur Temple Compounds is one of the spearheads of Indonesian tourism, anticipating introduction to the international community. Currently, the management of the compound is focused on maintaining the existing condition of tourism and increasing enthusiasm among visitors to experience the temple area. Amidst the challenges posed by the COVID-19 pandemic, the management has implemented stringent health procedures to ensure the safety and health of visitors. Therefore, this study aimed to investigate the service required to increase visitor enthusiasm and satisfaction in the Borobudur Temple Compounds using the Natural Language Processing (NLP) method to extract visitor sentiments as Kansei words from TripAdvisor. The results obtained were processed using Kansei Engineering type 1 to determine the most critical service quality category through Kano model. The integration of NLP, Kansei Engineering, and Kano model proved effective, showing attributes like popular Tripadvisor searches, such as exit, morning, temple, sunrise, and heat. Other attributes not listed but considered necessary based on Kansei Engineering and Kano model integration were identified, such as ticket prices, elephant enclosure management, and pamphlets. Based on the results, it was discovered that the management of Borobudur Temple Compounds needed to improve in two main aspects. These included the distance between each facility and the compound elephant cage, considered unenjoyable.

show abstract

An improved Kansei engineering method based on the mining of online product reviews

Cited by 16 publications

References 15 publications

Affective response difference to the viewing of different styles of solid wood furniture based on Kansei engineering

Affective response difference to the viewing of different styles of solid wood furniture based on Kansei engineering

Desain Alat Pemetik Buah Lada Dengan Menggunakan Metode Kansei Engineering Untuk Meningkatkan Produktivitas Pertanian

The Integration of Kansei Engineering and Kano Model on Natural Language Processing (NLP) to Support Development of Service Product in the Borobudur Temple Tourism

Contact Info

Product

Resources

About