“…Resilient organizations are able to create work environments that contribute to organizational productivity, and improve the psychological and physical health of their workers (Harland, Harrison, Jones, & Reiter-Palmon, 2005;Laschinger, 2010). Specifically in the setting we are dealing with here, a healthy and resilient healthcare organization would be one that strives to ensure the quality of the working life of its employees, as well as to survive and thrive in the context of economic and social change; in other words we are talking about those which are able to create work environments that can help improve the practice and health of healthcare professionals, and enhance the service quality provided to the patient/family (Matos, Neushotz, Griffin, & Fitzpatrick, 2010;McAllister & Lowe, 2011;Salanova, Rodríguez-Sánchez, Del Líbano, & Ventura, 2012). Broadly speaking, Salanova (2008) defined HEROs as organizations that make systematic, planned, and proactive efforts to improve the health of their employees and the organization itself through healthy organizational practices that relate to the improvement of job characteristics at three levels: (1) task level (e.g., task redesign to improve autonomy, feedback); (2) social environment level (e.g., leadership); and (3) organizational level (e.g., organizational strategies for improving health, and work-family balance).…”