“…For example, the hierarchy in administrations is one subcategory which includes bureaucratic processes. Both aspects appear to impede learning processes and the sharing of knowledge (Hazlett et al, 2008;OECD, 2003;Yang & Maxwell, 2011). A further, major barrier which was outlined in this respect is the lack of leadership in the public sector.…”
Section: Dimension 1: Context Barriersmentioning
confidence: 93%
“…This barrier embraces the lack of regulatory frameworks for collaboration with other organizations (Hazlett et al, 2008;OECD, 2001) as well as the lack of coordinated implementation (Gil-Garcia et al, 2007). For example, deadlines or agreements on intermediate steps are neither made and held (Langford & Seaborne, 2003;Mahler, 1997) nor is adequate time granted to realize the goals (Gil-Garcia et al, 2007).…”
Section: Dimension 1: Context Barriersmentioning
confidence: 95%
“…Another subcategory of barriers that several studies have pointed to is the lack of systemized training offers. To establish systemized training practices can require a corresponding regulatory framework which is often not provided (Hazlett et al, 2008;Kang et al, 2008). Closely related to that, another subcategory of barriers that studies have outlined is the lack of policy for providing rewards and incentives.…”
Section: Dimension 1: Context Barriersmentioning
confidence: 97%
“…Another subcategory of the lack of resources in E-Learning is the lack of time. Since employees have a high workload, they face difficulties to conduct learning sessions during work (Hazlett, Mcadam, & Beggs, 2008;Langford & Seaborne, 2003). Correspondingly, dedicated time is needed to avoid that learning activities are transferred to the home space (Eidson, 2009).…”
Section: Dimension 1: Context Barriersmentioning
confidence: 99%
“…The implementation phase of initiatives appears to be challenged by a lack of senior support (Askim, Johnsen, & Christophersen, 2008;Gil-Garcia et al, 2007;OECD, 2001OECD, , 2003. Later, a lack of assigned responsibilities to organize learning programs is an important barrier to consider (Hazlett et al, 2008) including a lack of tutors on the established platforms (Langford & Seaborne, 2003;Sannia et al, 2009).…”
“…For example, the hierarchy in administrations is one subcategory which includes bureaucratic processes. Both aspects appear to impede learning processes and the sharing of knowledge (Hazlett et al, 2008;OECD, 2003;Yang & Maxwell, 2011). A further, major barrier which was outlined in this respect is the lack of leadership in the public sector.…”
Section: Dimension 1: Context Barriersmentioning
confidence: 93%
“…This barrier embraces the lack of regulatory frameworks for collaboration with other organizations (Hazlett et al, 2008;OECD, 2001) as well as the lack of coordinated implementation (Gil-Garcia et al, 2007). For example, deadlines or agreements on intermediate steps are neither made and held (Langford & Seaborne, 2003;Mahler, 1997) nor is adequate time granted to realize the goals (Gil-Garcia et al, 2007).…”
Section: Dimension 1: Context Barriersmentioning
confidence: 95%
“…Another subcategory of barriers that several studies have pointed to is the lack of systemized training offers. To establish systemized training practices can require a corresponding regulatory framework which is often not provided (Hazlett et al, 2008;Kang et al, 2008). Closely related to that, another subcategory of barriers that studies have outlined is the lack of policy for providing rewards and incentives.…”
Section: Dimension 1: Context Barriersmentioning
confidence: 97%
“…Another subcategory of the lack of resources in E-Learning is the lack of time. Since employees have a high workload, they face difficulties to conduct learning sessions during work (Hazlett, Mcadam, & Beggs, 2008;Langford & Seaborne, 2003). Correspondingly, dedicated time is needed to avoid that learning activities are transferred to the home space (Eidson, 2009).…”
Section: Dimension 1: Context Barriersmentioning
confidence: 99%
“…The implementation phase of initiatives appears to be challenged by a lack of senior support (Askim, Johnsen, & Christophersen, 2008;Gil-Garcia et al, 2007;OECD, 2001OECD, , 2003. Later, a lack of assigned responsibilities to organize learning programs is an important barrier to consider (Hazlett et al, 2008) including a lack of tutors on the established platforms (Langford & Seaborne, 2003;Sannia et al, 2009).…”
The present paper is concerned with professional egovernment seeking behavior. With the digitalization of governments, expectations have been raised with regard to changes in the composition of employee work tasks. The purpose of our study is to determine whether these changes affect seeking behavior and if so how they change it. We focus on the status of current seeking behavior in a Danish government administration. The results showed that information needs are commonly verificative and consciously topical and that information seeking most often takes the form of mere "look-ups." Employees experience many search problems, such as the lack of specificity, differences in the interpretation of the topics of documents, and unwieldy and irrelevant search results. These problems can be solved by a combination of improved indexing practices and search features.
KeywordsE-government, information seeking behavior, professional information use, system design, indexing practice, information searching.
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