An exploratory study of ERP implementation in Saudi Arabia

Al‐Turki, Umar M.

doi:10.1080/09537287.2010.491490

Cited by 41 publications

(25 citation statements)

References 14 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Some studies defined failure and success using grading scales: complete success, partial success, and complete failure [20].  Although the failure issue occurs primarily in industry as opposed to academia, almost all the reviewed studies were conducted by academics, which is indicative of a gap between industry and academia in SA.…”

Section: Observationsmentioning

confidence: 99%

See 1 more Smart Citation

Influencing Factors for IT Software Project Failures in Developing Countries — A Critical Literature Survey

Ebad¹

2016

JSW

View full text Add to dashboard Cite

Software projects still suffer from high failure rates, especially in developing countries. However, no one evaluated the current studies that were conducted in the context of Saudi Arabia (SA), a developing country. We try to fill this gap using a property-based critical literature survey of existing studies. The findings suggest that management/organization factors including lack of top management support, organizational culture, business process reengineering, lack of training, and unavailability of project management office are main factors that influence software project failures in SA. However, technical and financial factors are secondary; this might be due to the extensive government subsidization for IT. Our analysis can assist software project managers in SA, and it may apply to other developing countries in the Middle East.

show abstract

Section: Observationsmentioning

confidence: 99%

“…In general, management/leadership skills and organization culture were cited by [13][17], [20], [24], [26], [29], [32] as an important success criterion in IT projects.…”

Section: Observationsmentioning

confidence: 99%

Influencing Factors for IT Software Project Failures in Developing Countries — A Critical Literature Survey

Ebad¹

2016

JSW

View full text Add to dashboard Cite

show abstract

“…As such, understanding context factors for ERP implementation is imperative because these factors might be unique to organizational culture or business processes that would significantly influence how ERP projects are carried out (Dezdar and Ainin, 2011;Kouki, Poulin and Pellerin, 2010). Recent empirical literature has thus witnessed increasing attention paid to unique local contexts such as China (Chien et al, 2007;Martinsons, 2004;Reimers, 2003), India (Poti and Kamalanabhan, 2009;Tarafdar and Roy, 2003) and the Middle East (Al-Turki, 2011;Amid, Moalagh and Zare Ravasan, 2012;Baki and Çakar, 2005). However, no empirical study has been found in the UAE context or based on contrasting theoretical frameworks.…”

Section: Introductionmentioning

confidence: 99%

Critical Factors and Multisite Implementation of ERP: A Case Study in the UAE

Chen¹

2012

CIBIMA

View full text Add to dashboard Cite

Despite extensive studies in the ERP literature, little empirical understanding has been reached in relation to ERP implementation experiences in developing markets, particularly in the UAE context. Derived from the notions of critical successful factors and multisite implementation, two of widely researched areas in ERP studies, this paper thus seeks to provide practical insights about organizations' ERP implementation experiences in the UAE setting. More specifically, it describes and contrasts critical factors and multisite implementation experiences in two case organizations situated in the UAE. These case organizations, one being categorized as a global company and the other local, provide interesting comparison of ERP implementation because of their complementary organizational structure and business strategies. In contrast to traditional ERP frameworks' suggestions, these case organizations' experiences reveal that contemporary ERP implementations might be more complex than previously expected since none of these case organizations' ERP experiences follows suggestions made by frameworks based. Further discussion about how to better understand and examine maturing ERP technology in an increasingly globalized business environment such as the UAE is provided.

show abstract

“…Therefore, ERP systems as advanced technologies have been implemented in many HEIs in the KSA to improve their performance and efficiency. As a consequence, several studies have been conducted on the ERP implementation in the KSA (e.g., AL-Hudhaif, 2012;Al-Muharfi, 2014;Al-Turki, 2011;Saleh, Abbad, & Al-Shehri, 2013) with the emphasis on the general technical aspects and the CFSs. Thus, the post-implementation impacts of ERP were not widely investigated in these studies.…”

Section: Erp Systems In Heismentioning

confidence: 99%

The Effects of the Critical Success Factors for ERP Implementation on the Comprehensive Achievement of the Crucial Roles of Information Systems in the Higher Education Sector

Fadelelmoula

2018

IJIKM

View full text Add to dashboard Cite

Aim/Purpose: The aim of this study is to examine empirically the effects of certain key Critical Success Factors (CSFs) for the implementation of Enterprise Resource Planning (ERP) Systems on the comprehensive achievement of the crucial roles of Computer-Based Information Systems (CBISs) Background: The effects of the CSFSs were examined in the higher education sector in the Kingdom of Saudi Arabia (KSA) using a case study of the ERP adoption in Prince Sattam Bin Abdulaziz University. Methodology: A theoretical model was proposed based on the literature written on the CSFs and the roles of CBISs in business. The model encompasses six key CSFs and their associations with the realization of the crucial roles of CBISs. To test the proposed model, a questionnaire was developed by considering the most frequently used measurements items in the ERP’s literature. The data were collect-ed from 219 key stakeholders. Contribution: This study acts as one of the few empirical studies in assessing the effects of the important CSFs for ERP implementation upon its successful implementation. Its outcomes provide more insights and clarifications about the effects of six key CSFs on the comprehensive achievement of the crucial CBIS’s roles. Particularly, the uniqueness of this study lies in addressing the effects of these CSFs on the achievement of the vital CBIS’s roles collectively rather than the achievement of each role individually. Moreover, the study examined these effects in the higher education environment, which is characterized by its own special business processes and services. Findings: The results reveal that the six key CSFs have a positive relationship with the comprehensive achievement of the crucial roles of CBISs. These findings are consistent with many previous studies on the effects of the CSFs on the realization of the expected benefits of the enterprise systems. Recommendations for Practitioners: The managers and other key stakeholders should carefully manage the vital aspects of the CSFs in order to realize the promised ERP’s benefits, including the CBIS’s roles. Future Research: Additional empirical examinations are needed to investigate the effects of the rest of the CSFs on realizing the roles of information systems.

show abstract

An exploratory study of ERP implementation in Saudi Arabia

Cited by 41 publications

References 14 publications

Influencing Factors for IT Software Project Failures in Developing Countries — A Critical Literature Survey

Influencing Factors for IT Software Project Failures in Developing Countries — A Critical Literature Survey

Critical Factors and Multisite Implementation of ERP: A Case Study in the UAE

The Effects of the Critical Success Factors for ERP Implementation on the Comprehensive Achievement of the Crucial Roles of Information Systems in the Higher Education Sector

Contact Info

Product

Resources

About