Abstract:COVID-19 challenged information exchange globally, including interlibrary loan (ILL). This project explored DOCLINE ILL borrowing data from 15 academic, hospital, and association health sciences libraries before and during the pandemic to understand gaps in ILL coverage. We reviewed aggregate filled and unfilled borrowing data from March to August in 2019 and 2020. We compared these time periods to each other and to system-wide fill rates. We normalized journal titles, added journal price and language, calcula… Show more
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