An Exploration into IT Programs and Their Management: Findings From Multiple Case Study Research

Teubner, Rolf Alexander

doi:10.1080/10580530.2018.1553648

Cited by 7 publications

(19 citation statements)

References 42 publications

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“…Hence, IT programs "typically encompass a coordinated set of interrelated IT projects" [17, p. 58], which is seen as being "structured to meet goals established by top management regarding the use of technology" [18, p. 80]. Table 2 reports the particularities that Gregory et al [17] associate with IT transformation programs (also see [42]). As basic characteristics, they point out the importance of IT programs for achieving competitiveness in the current dynamic business environments and the role of information technology as a competitive lever and an enabler of change in this situation (Table 2, rows 1 and 2).…”

Section: It Program Managementmentioning

confidence: 99%

“…After analyzing the cases individually, we also compared the results of our analysis across cases in order to identify issues that were somehow "typical" for such programs [49,42]. From this analysis, we compiled a list that we finally validated in expert interviews.…”

Section: Data Collection and Analysismentioning

confidence: 99%

“…For each of the stages, we then report on typical issues that managers need to pay heed to in order to avoid severe difficulties and problems we observed in the studied programs. For further insight into our findings, we refer the reader to [50,49,42].…”

Section: Challenges and Recommendations For Managing It Programsmentioning

confidence: 99%

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IT program management challenges: insights from programs that ran into difficulties

Teubner

2022

IJISPM

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The use of Information Technology (IT) to drive organizational change has gained momentum in both for-profit and not-for-profit organizations, and currently culminates in a vivid discussion on what many call “Digital Transformation”. It is not surprising then that practitioners seek guidance on how to manage such transformation. Professional bodies have addressed this need by issuing best practice standards for Program Management (PgM), but we know little about their value in managing programs in general and IT programs in particular. Academic research on IT PgM is still in its very infancy. Taking this as motivation, we have investigated the challenges that managers faced in five IT programs that encountered problems. Our analysis reveals a set of management issues and shortcomings including, among others, a lack of architectural overview, difficulties in dealing with scope changes, stakeholder interest, diverse business groups and cultures, as well as a lack of internal PgM competences and unclear management responsibilities. In this paper, based on our findings, we present a first checklist for managing IT programs across their life cycle. Though still tentative and not necessarily comprehensive, we were able to confirm that our checklist provides relevant guidance for managing IT programs in practice.

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Section: It Program Managementmentioning

confidence: 99%

Section: Data Collection and Analysismentioning

confidence: 99%

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IT program management challenges: insights from programs that ran into difficulties

Teubner

2022

IJISPM

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“…IT-enabled strategy requires many projects to realize the benefits of implementing extraordinary change. Therefore, program management approaches are increasingly adopted by an organization to realize benefits from their IT investments (Gregory et al, 2015; Jiang et al, 2018; Midler et al, 2019; Teubner, 2019). Still, IT programs tend to suffer from strategic misalignment, paradoxes, and conflicts among the different levels and stakeholders in an organization, hyperdynamic environments, simultaneous technology and business change, and complexities of multiteam systems (Cheng et al, 2020; Dingsøyr et al, 2018; Fernandez et al, 2022; Gregory et al, 2015; Jiang et al, 2018; Teubner, 2019).…”

Section: Introductionmentioning

confidence: 99%

On the Road to Digital Transformation: A Literature Review of IT Program Management

Klein

Jiang

2023

Project Management Journal

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Program management continues to gain traction as an approach to managing the development and implementation of advanced information technology (IT). The guidance and structure provided by program principles and processes enhance an organization’s ability to achieve the benefits of a large-scale IT deployment. However, realizing the benefits of contemporary IT to support organizational strategy is proving problematic. In this study, we conduct a conceptual and critical review of the IT program management literature to determine the current research in achieving success and develop frameworks that encourage coordinated studies to address further benefits from IT programs with differing strategic purposes.

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“…Digital transformation (DT) projects are deploying integrated information technology aimed at changing an organization’s identity and driving new business strategies for the digital future (Wibowo et al, 2022; Baiyere et al, 2020; Teubner, 2019). Statistically, DT projects have failed due to the inability to align traditional and digital setups (23%) and manage changes (20%) and complications (19%) from overly rigid business practices (Kanerika, 2022).…”

Section: Introductionmentioning

confidence: 99%

The Effects of Transformational and Adaptive Leadership on Dynamic Capabilities: Digital Transformation Projects

Huang

Jiang

Chang

2023

Project Management Journal

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Leadership must be leveraged at the management level to develop the capabilities needed to succeed in digital transformation projects, where complications arise due to technological novelty and environmental dynamics. Transformational leadership (TRL) and adaptive leadership (ADL) are proposed as successful approaches for managing changing behaviors and faster adaptation to new circumstances. Survey results demonstrate the positive influence of TRL on the three project dynamic capabilities. However, its impact on adaptive capability is weak. An interview study was conducted to explore the link between ADL and adaptive capability, providing an additional understanding of insignificant effects on innovative and absorptive capabilities.

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An Exploration into IT Programs and Their Management: Findings From Multiple Case Study Research

Cited by 7 publications

References 42 publications

IT program management challenges: insights from programs that ran into difficulties

IT program management challenges: insights from programs that ran into difficulties

On the Road to Digital Transformation: A Literature Review of IT Program Management

The Effects of Transformational and Adaptive Leadership on Dynamic Capabilities: Digital Transformation Projects

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