“…Experience, however, is the only individual cognitive difference that is consistently significant when assessing information system use (Nilan & Newby, 199 1;Carroll & Maxwell, 1979). Experience is measured as number of repetitions, duration, previous exposure, and so forth (e.g., Liberatore, Titus, Varano, & Dixon, 1989;Egan, 1988;Borgman, 1986). HIP research also recognizes that a given ability does not guarantee equivalent success on all tasks, even after accounting for individual differences.…”