“…If work overload is compensated by additional workers, this amount of work is also called utility work. Papers which deal with these objectives are, for instance, Wester and Kilbridge (1964), Thomopoulos (1967), Macaskill (1973), Yano and Bolat (1989), Yano and Rachamadugu (1991), Bolat and Yano (1992b), Tsai (1995), Scholl et al (1998), Sumichrast et al (2000), Sarker and Pan (2001), Kim and Jeong (2007) and Bautista and Cano (2008).…”