An evaluation of ISO 9000 initiatives in Indian industry for enhanced manufacturing performance

Jain, Sanjiv Kumar; Ahuja, Inderpreet Singh

doi:10.1108/17410401211263863

Cited by 23 publications

(20 citation statements)

References 59 publications

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“…Other important factors seem to be the size of the company (Feng et al, 2008) and the years of certification ( Jain and Ahuja, 2012;Gotzamani and Tsiotras, 2001). The depth of quality management system implementation is also considered an important factor (Bell and Omachonu, 2011;Zu, 2009;Jang and Lin, 158 TQM 27,1 2008), which suggests that absolute devotion to the principles of the standard help organizations to improve their results.…”

Section: Discussionmentioning

confidence: 99%

The effects of ISO 9001 certification on the performance of Greek companies

Ismyrlis

Moschidis

2015

The TQM Journal

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Purpose -The purpose of this paper is to examine the benefits of ISO 9001 certification and the association between them, the level of implementation of the critical success factors (CSFs) required for the appropriate functioning of the quality management system in ISO 9001:2008 certified companies and between other demographic variables. Design/methodology/approach -A research project was carried out in Greek companies from all business sectors using the questionnaire technique. The selected companies implement a quality management system in accordance with the ISO 9001:2008 standard. Correspondence analysis, a methodology from the field of multidimensional statistics, was used to identify significant differences between the effects on performance and other variables such as the implementation level of CSFs relating to the quality management system and years of certification. Findings -External benefits seem to be more important than internal benefits. The least important benefits were mostly business results, such as profits, costs and market share. Differences were detected between the level of performance and certain demographic variables such as the use of International Organization for Standardisation (ISO) alone, size and years of certification. The certified companies have generally benefited from ISO implementation.Research limitations/implications -The study was based on the perceptions (subjective data) of only one quality manager/representative from each company. The motives for ISO certification, which can seriously affect the benefits derived, were not examined. Practical implications -The measures presented here can be used by certified companies to evaluate performance (financial or not) related to ISO 9001 certification and to discover those factors that contribute to the better exploitation of the ISO 9001:2008 standard. Originality/value -This paper aims to evaluate performance since the implementation of the ISO 9001:2008 standard in Greek companies, which are confronting a tough economic environment and to analyse this data with a methodology from the multidimensional field, with the complementary use of some special tables of coincidence.

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Section: Discussionmentioning

confidence: 99%

The effects of ISO 9001 certification on the performance of Greek companies

Ismyrlis

Moschidis

2015

The TQM Journal

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“…Over the last couple of decades, several researchers conducted studies to monitor the research growth of ISO 9000 standards -as a field of research -through either Narrative literature review or Meta-analysis. A study on ISO 9000 based research publications by S. Jain and I. Ahuja (2012) revealed the most frequently investigated research issues were: management issues, implementation, customer orientation, barriers and advantage of certification. A metaanalysis of ISO 9001-2000 publications by Evangelos L Psomas and Fotopoulos (2009) aimed to infer about the effectiveness of ISO certification in delivering the desired performance outcomes, findings suggested a positive impact of certification towards business excellence.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Factor 4 is comprised of more recent period articles, which focused on identifying organizational practices, quality tools and techniques, success factors, and performance dimensions associated with ISO 9000 standards (Ismyrlis & Moschidis, 2015b;Ismyrlis et al, 2015;S. K. Jain & I. S. Ahuja, 2012;E.…”

Section: Critical Success Factor and Their Measurement Scalesmentioning

confidence: 99%

The intellectual structure of research in ISO 9000 standard series (1987–2015): a Bibliometric analysis

Hussain

Eskildsen

Edgeman

2018

Total Quality Management & Business Excellence

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Since its inception in 1987, the ISO 9000 standards series has received remarkable appreciation as a quality management system as well as a prolific field of research. The substantial amount of ISO standards scholarly research has contributed over the years to accumulation of sound scientific knowledge. This article aims to develop a better view of ISO 9000 standards, as a field of research, by investigating the intellectual structures of summative knowledge, underlying dynamics, temporal progression, current development, and future evolution of research dimension. The Elsevier Scopus Bibliometric database searched for journal articles largely focused on ISO 9000 series, published during 1987-2015 period. The synchronized use of Bibliographic Coupling Technique and Factor Analysis yields eight prominent research streams. The study suggests that within the domain of ISO 9000 standards, some issues have been more frequently researched, such as organizational motives behind seeking ISO 9000 certification, perceived operational, marketing, business outcomes, and cultural transformation essential for successful adaption of ISO 9000 standards. Secondly, research is still inconclusive about some other well-researched issues: comprehended performance outcomes, challenges in acquiring, registering, and maintaining certification, lessons learned, and effectiveness of certification, internal and external challenges, and the trade-off between cost and benefits.

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“…Firms may gain a sustainable competitive advantage if they choose the right innovation strategy (Kuratko et al, 2005). In today's highly competitive environment, to be successful and to achieve world class manufacturing so organizations must possess effective manufacturing strategies (Jain & Ahuja, 2012). Function as organizational units for the integration of knowledge and innovative activities, providing continuous input for organizations involved in actual environmental protection work, and strengthening the effectiveness of the overall environmental protection system (Chao, 2014).…”

Section: Issn: 2320-5407mentioning

confidence: 99%

Resource Based View as a Strengthening of Industry’s Capabilities to Improve Competitive Strategies.

Sarjana¹

2017

IJAR

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Competitive advantage as the impact of the implementation company operation strategy in creating value creation on the products and services produced. Cost leadership and differentiation for products or services into a strategic part in achieving competitive advantage. Competitive strategy becomes part of the corporate strategy led to increased productivity and performance. Resource-Based View is a part of the company's capability in encouraging superior competing. This study empirically investigates whether there is an effect resources based view, competitive strategy and competitive advantage. The results showed that resources based view are effective and positive direct effect on competitive strategy. Competitive strategy has effective and positive direct effect on competitive advantage. Moreover, this study demonstrated that the effect of competitive advantage is mediated by competitive strategy. This finding integrates insights competitive strategy framework into a generalization of the competitive advantage in industries. Furthermore, this research is expected to support for industry have valuable suggestions to effectiveness in competitive strategy and achieved the company's goal especially in competitive advantage.

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An evaluation of ISO 9000 initiatives in Indian industry for enhanced manufacturing performance

Cited by 23 publications

References 59 publications

The effects of ISO 9001 certification on the performance of Greek companies

The effects of ISO 9001 certification on the performance of Greek companies

The intellectual structure of research in ISO 9000 standard series (1987–2015): a Bibliometric analysis

Resource Based View as a Strengthening of Industry’s Capabilities to Improve Competitive Strategies.

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