An Evaluation Framework for the Impact of Digitalization on the Quality of Governance
Darusalam Darusalam,
Marijn Janssen,
Jamaliah Said
et al.
Abstract:The goal is to develop an evaluation framework for the quality of governance (QoG) and to evaluate the impact of government digitalization on the QoG for Indonesia. The study develops an evaluation framework to determine the impact of digitalization on the QoG. Data were collected to test the framework in practice by interviewing 10 state apparati and organizing small-group discussions. The manual process of the state government officers' selection in Indonesia is considered very poor and vulnerable to corrupt… Show more
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