An essay on organizational citizenship behavior

Graham, Judith A.

doi:10.1007/bf01385031

Cited by 554 publications

(449 citation statements)

References 38 publications

Supporting

Mentioning

354

Contrasting

Unclassified

Order By: Relevance

“…According to Graham (1991) OCBO is a constructive workplace behavior as it includes all positive behaviors which contribute to the organizations for improvement. However, it is non-mandated action from organizations and their demonstration depends upon the employees voluntarily.…”

Section: Organizational Citizenship Behavior-organizationmentioning

confidence: 99%

The Impact of Structural Empowerment on Organizational Citizenship Behavior-Organization and Job Performance: A Mediating Role of Burnout

Jaffery¹,

Farooq²

2015

JMS

View full text Add to dashboard Cite

The banking sector employees are usually exposed to potential job burnout which impacts their employee performance. This study examined the impact of structural empowerment on organizational citizenship behavior-organization (henceforth, OCBO) and job performance and further examined the mediating effect of job burnout in the relationships of structural empowerment, OCBO and job performance. In this study, data from 282 employees was taken from four banks: both public and private sectors. Two stage sampling technique was carried out to collect data. In the first stage probability cluster sampling and in the second stage convenience sampling was used. Different data analysis techniques like correlation, regression analysis, were used to test the four hypotheses of the study. Findings show that there are strong positive relationships of structural empowerment with OCBO and job performance. It has also proved that job burnout strongly mediates the relationship of structural empowerment and organizational citizenship-behavior (OCBO) and weakly mediates the relationship between structural empowerment and job performance. The findings would help the HR executives of the organizations to formulate future development to combat the burnout and ensure effective overall performance of employees through structurally empowering them.

show abstract

Section: Organizational Citizenship Behavior-organizationmentioning

confidence: 99%

The Impact of Structural Empowerment on Organizational Citizenship Behavior-Organization and Job Performance: A Mediating Role of Burnout

Jaffery¹,

Farooq²

2015

JMS

View full text Add to dashboard Cite

show abstract

“…This refers to an active behaviour of employees, even at great personal cost. These is the maximum expression of organizational membership (Graham, 1991;Organ, 1988Organ, , 1990b);…”

Section: Literature Reviewmentioning

confidence: 99%

“…• Organizational loyalty: this behaviour makes the employees as organizational "groupies" who promote, protect, and defending the organization against external threats, remaining committed to it even under adverse conditions (Graham, 1989(Graham, , 1991George & Brief, 1992;George & Jones, 1997);…”

Section: Literature Reviewmentioning

confidence: 99%

“…This refers to an active behaviour of employees, even at great personal cost. These is the maximum expression of organizational membership (Graham, 1991;Organ, 1988Organ, , 1990b);• Self development: it could be identified as oneself development in an environment of membership (Katz, 1964;George & Brief, 1992).In summary, despite a lack in literature of correlation between employer branding and organizational citizenship behaviour, job attitudes, task variables, and various types of leadership appear to be more strongly related to the former than the other streams of research.Moreover, all the above mentioned organizational citizenship behaviour factors aim at creating and developing the basis for psychological contracting and high self-management approach. The theme of psychological contract can link to the understanding of employer branding, following the arguments presented by Rousseau in explaining variations in the psychological contract content.…”

mentioning

confidence: 96%

See 1 more Smart Citation

Employer Branding Management As A Strategic and Organizational Control Tool

2012

CBR

View full text Add to dashboard Cite

The issue of employer branding has always had an intrinsic interdisciplinary content, since it builds a bridge for cross-fertilization between different disciplines (strategic marketing, strategic management, and human resources management). This paper presents employer branding as an approach based on effective strategic organizational resources and a precise employer branding management process. In this paper, the target is to define a possible frame in order to interpret employer branding techniques as control and regulation mechanisms. Control in organizations has long been a topic of interest for researchers and practitioners, alike who generally recognize that control mechanisms are needed to ensure that organizations may achieve their goals. It has been carried out a field work on the Italian Aeronautical Meta district, that generates annual revenues equal to EUR 8.7 billion and employees 36,300 people, of whom approximately 10% are employed in the space sector. Through this field work, the intention aim is to understand if and how employer branding may create, enforce, and set up internal and shared meaning and values. In particular, stemming from the empirical research's evidences, this paper tries to conceptualize employer branding as a factor to persuade and influence the way that organizational actors enact in a socially constructed context. In this effort, the aim is to understand how managers may affect meanings, values, goals, and opinions through an effective action on employer branding that can play a crucial role in affecting sense-making processes, meanings, interpretations of the symbolic environment. The paper therefore opens up to new horizons, since it embraces a new application for employer branding, considering it as a modern control system and proposing an innovative approach in managerial control, founded on organizational identity as a key concept in an organizational citizenship's perspective.Keywords: employer branding, organizational control, strategic control IntroductionValentina Della Corte, Gianluigi Mangia, Clelia Cascella, Giuseppina Zamparelli, Andrea Tomo University of Naples "Federico II", Naples, Italy This paper tries to analyze employer branding management as a tool of control, both in strategic and organizational terms. The theme of employer branding has always had an intrinsic interdisciplinary content, since it builds a bridge between the studies of strategic marketing and management and that of human resources management and organizational behaviour. In an era, when brand per se seems to have lost its power and meaning, serious and concrete branding strategies that are just the top of an iceberg of firm's investments on high quality services/products and talented human resources, on the contrary, show to be even possible source of strategic competitive advantage (Della Corte, Mangia, 2010;Della Corte, Mangia, Micera, & Zamparelli, 2011).Employer branding is therefore an approach that based on effective strategic organizational resources and a precise employer bra...

show abstract

“…Organ (1988) and other researchers regard the extra-role behaviour that contributes to organisational effectiveness by improving individual and work group performance and organisational morale to be organisational citizenship or 'good soldier' behaviour (Organ 1988;Smith, Organ and Near 1983). The term 'good soldier' was incorporated into the concept of OCB and is regarded as transferable to organisations designed for specific purposes, such as political organisations (Graham 1991), the military from which the concept is derived, and business organisations (Borman, Motowidlo, Rose, and Hanser 1983;Coldwell and Callaghan 2014 Borman's (2004) model, consisting essentially of the two main dimensions of personal and organisational support behaviour (including conscientious initiative as it pertains to both aspects), provides the basis for the development of the quantitative and qualitative instruments used in the study. Conscientious initiative through its duality of relevance to both personal and organisational aspects of OCB can be regarded as its core underlying dimension.…”

Section: Organisational Citizenship Behaviourmentioning

confidence: 99%

Academic citizenship and wellbeing: An exploratory cross-cultural study of South African and Swedish academic perceptions

Coldwell

Papageorgiou

Callaghan

et al. 2016

SAJIE

View full text Add to dashboard Cite

Academic citizenship is, conceptually speaking, closely related to organisational citizenship behaviour, as both concepts can be regarded as consisting essentially of personal co-worker and organisational support behaviours. Academics across the world operate in widely divergent settings in different socioeconomic and political situations and higher education environments.Such differing circumstances might be expected to have a bearing on the priorities that academics face in different countries and the ways academic citizenship is understood. This article uses a mixed methods approach to analyse perceptions of academic citizenship and employee well-being in one Swedish and one South African university which operate in starkly different socioeconomic circumstances. The findings of the exploratory study suggest that despite wide-ranging differences in socioeconomic environments between the two countries, Coldwell, Papageorgiou, Callaghan and Fried Academic citizenship and wellbeing 2 there is a high degree of common understanding of the form and substance of academic citizenship and its bearing on well-being.

show abstract

An essay on organizational citizenship behavior

Cited by 554 publications

References 38 publications

The Impact of Structural Empowerment on Organizational Citizenship Behavior-Organization and Job Performance: A Mediating Role of Burnout

The Impact of Structural Empowerment on Organizational Citizenship Behavior-Organization and Job Performance: A Mediating Role of Burnout

Employer Branding Management As A Strategic and Organizational Control Tool

Academic citizenship and wellbeing: An exploratory cross-cultural study of South African and Swedish academic perceptions

Contact Info

Product

Resources

About