Article History
JEL Classification L25, M15. Industry 4.0 is primarily based on big data, Internet of Things (IoT), service network and network security, has won widespread resonance and response from the global manufacturing and production areas and also fueled the development of machine tool industry. Meanwhile, knowledge management has become one of the important tools for organizations to enhance competitiveness and survival, and has become a significant research field in recent years. This study is designed to explore the impact of knowledge management of Taiwan's machine tool industry on organizational performance. The results of this study can provide relevant recommendations and references of operating management to the industry, government and academia concerning machine tools.
Contribution/ Originality:This study aims to probe into the impact of knowledge management of Taiwan's machine tool industry on organizational performance, conduct in-depth research into empirical knowledge management by consulting relevant literature, and summarize the relationship between knowledge management and operating performance of the machine tool industry. This study is one of very few studies which have investigated the impact of knowledge management of machine tool industry on organizational performance. The paper help operators of the machine tool industry to carry out knowledge creation and management in order to achieve direct and indirect business performance in terms of promoting knowledge management and based on their needs and status.