An Empirical Study: Computer-Mediated Communication and Collaboration among Government Employees during Flexible Working Arrangements

Sirait, Emyana Ruth Eritha; Zellatifanny, Cut Medika

doi:10.1109/icitsi50517.2020.9264968

Cited by 4 publications

(3 citation statements)

References 9 publications

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“…Here, frequent online gaming, social media, and emailing were all associated with weaker social bonds, while phone or video calls and text messaging were not. It is not just interactions with friends and family that have changed, but for many people, our whole words have rapidly moved on to computers, such as interactions with workmates ( Sirait and Zellatifanny, 2020 ) or other students ( Elmer et al, 2020 ). Being devoid of face-to-face contact can, however, have a negative effect on individuals’ wellbeing.…”

Section: Changes In Modes Of Contact During the Covid-19 Pandemicmentioning

confidence: 99%

Digital contact does not promote wellbeing, but face-to-face contact does: A cross-national survey during the COVID-19 pandemic

Newson

Zhao

Zein

et al. 2021

New Media & Society

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With restricted face-to-face interactions, COVID-19 lockdowns and distancing measures tested the capability of computer-mediated communication to foster social contact and wellbeing. In a multinational sample ( n = 6436), we investigated how different modes of contact related to wellbeing during the pandemic. Computer-mediated communication was more common than face-to-face, and its use was influenced by COVID-19 death rates, more so than state stringency measures. Despite its legal and health threats, face-to-face contact was still positively associated with wellbeing, and messaging apps had a negative association. Perceived household vulnerability to COVID-19 reduced the positive effect of face-to-face communication on wellbeing, but surprisingly, people’s own vulnerability did not. Computer-mediated communication was particularly negatively associated with the wellbeing of young and empathetic people. Findings show people endeavored to remain socially connected, yet however, maintain a physical distance, despite the tangible costs to their wellbeing.

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Section: Changes In Modes Of Contact During the Covid-19 Pandemicmentioning

confidence: 99%

Digital contact does not promote wellbeing, but face-to-face contact does: A cross-national survey during the COVID-19 pandemic

Newson

Zhao

Zein

et al. 2021

New Media & Society

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“…As COVID-19 sent many employees to the home office, online meetings became popular, or at least necessary, a tool for communication (Sirait & Zellatifanny, 2020). However, it undoubtedly makes virtual cooperation more accessible, and fewer people are demanded to travel to personnel meetings; it has its cons, such as short-term or long-term videoconference fatigue (Döring et al, 2022).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

KNOWCON 2022. Knowledge on Economics and Management: Conference Proceedings

2022

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Millennials are a generation of people who will soon become the main purchasing power. These are people born approximately between 1980 and 2000. The aim of the article is to find out how the shopping of products has changed by millennials in connection with the COVID-19 pandemic. We were interested in whether the quantity of purchased products changed during the pandemic and whether the composition of the shopping cart of consumers aged from 22 to 42 years changed. The research was conducted using a questionnaire method. At the end of the article, based on the results of the research, we will propose recommendations for retailers aimed at millennials in case of possible future changes in consumer behaviour due to unexpected situations.

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“…Rational culture is the organizational culture in which accomplishment/productivity/impact/profit is highly valued (Scheibe & Gupta, 2017). Sirait and Zellatifanny (2020) investigated the patterns and the effectiveness of computer-mediated communication and collaboration among government employees during the Covid-19 pandemic. The results show that most employees have used instant messaging, online meeting applications, email, and document sharing tools to collaborate remotely.…”

Section: Computer-mediated Communicationmentioning

confidence: 99%

Understanding of the Quality of Computer-Mediated Communication Technology in the Context of Business Planning

Nam

2021

InformingSciJ

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Aim/Purpose: This study seeks to uncover the perceived quality factors of computer-mediated communication in business planning in which communication among teammates is crucial for collaboration. Background: Computer-mediated communication has made communicating with teammates easier and more affordable than ever. What motivates people to use a particular CMC technology during business planning is a major concern in this research. Methodology: This study seeks to address the issues by applying the concept of Information Product Quality (IPQ). Based on 21 factors derived from an extensive literature review on Information Product Quality (IPQ), an experimental study was conducted to identify the factors that are perceived as most relevant. Contribution: The findings in this study will help developers find a more customer-oriented approach to developing CMC technology design, specifically useful in collaborative work, such as business planning. Findings: This study extracted the three specific quality factors to use CMC technology in business planning: informational, physical, and service. Future Research: Future research will shed more light on the generality of these findings. Future studies should be extended to other population and contextual situations in the use of CMC.

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An Empirical Study: Computer-Mediated Communication and Collaboration among Government Employees during Flexible Working Arrangements

Cited by 4 publications

References 9 publications

Digital contact does not promote wellbeing, but face-to-face contact does: A cross-national survey during the COVID-19 pandemic

Digital contact does not promote wellbeing, but face-to-face contact does: A cross-national survey during the COVID-19 pandemic

KNOWCON 2022. Knowledge on Economics and Management: Conference Proceedings

Understanding of the Quality of Computer-Mediated Communication Technology in the Context of Business Planning

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