An empirical model of IT usage in the Malaysian public sector

Ang, Chooi-Leng; Davies, Mark; Finlay, Paul N.

doi:10.1016/s0963-8687(01)00047-6

Cited by 46 publications

(64 citation statements)

References 35 publications

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“…This result is consistent with other related studies (Boynton et al, 1994;Ang et al, 2001;Grover,1993;Mohd-Yusof, 1998;King & Teo, 1996;Igbaria et al, 1997;Teo, 1996 andIgbaria et al, 1996).…”

Section: Organizational Factors and Is Successsupporting

confidence: 93%

“…Saunders & Jones (1992) identified organizational variables as mission, size, goals, top management support, IS executive hierarchical placement, maturity of IS function, size of IS function, management philosophy/style, evaluator perspective, culture, and IS budget size. In addition, Ang et al (2001) identified organizational factors that influence IT usage as organizational structure, organizational size, managerial IT knowledge, top management support, financial resources, goal alignment and budgeting method.…”

Section: Research Framework and Hypothesesmentioning

confidence: 99%

“…Moreover, Ang et al (2001) examined IT u sage in 47 Malaysian public sector agencies to support total q uality management (TQM). Top management support for IT applications was found to be one of the …”

Section: Top Management Supportmentioning

confidence: 99%

“…With particular reference to the Malaysian public s ector, Ang et al (2001) investigated the impact of organizational factors together with other factors on the IT usage. In that study they found that goal alignment is the second strongest predictor of IT usage in the public sector organizations.…”

Section: Goal Alignmentmentioning

confidence: 99%

See 3 more Smart Citations

The Influence of Organizational Factors on Information Systems Success in E‐Government Agencies in Malaysia

Hussein

Karim

Mohamed

et al. 2007

E J Info Sys Dev Countries

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Information system success continues to be a subject of interest among IS researchers. The literature nevertheless offers limited understanding in regard to organizational factors influencing IS success particularly in public sector organizations. Using perceptual measures, this study aims to investigate the influence of organizational factors on IS success in selected public sector agencies in Malaysia. Data was gathered from 201 users from four central agencies located at the central administration complex in Putrajaya. Based on related studies in the literature, six organizational factors and four IS success dimensions were used in designing the framework for this study. The framework is used to investigate the relationship between the identified organizational factors and IS success dimensions within the scope of the selected e-government agencies. The organizational factors are top management support, decision-making structure, management style, managerial IT knowledge, goal alignment, and resources allocation, whereas the IS success dimensions include systems quality, information quality, perceived usefulness, and user satisfaction. The study found that all the organizational factors are significantly correlated with the four IS success dimensions under investigation. Further analyses reveal that goal alignment is the highest predictor of IS success, followed by management style and centralization of decision-making structure. Least expected was the top management support factor which appear to be the weakest predictor of IS success and its influence on IS success is insignificant. The study concludes that the findings are generally consistent with previous studies. On a specific note related to goal alignment, the public sector agencies can be seen experiencing a similar impact to that of their private counterparts in terms of IS strategy alignment, though they still generally subscribe to the traditional and centralized decision-making structure.

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Section: Organizational Factors and Is Successsupporting

confidence: 93%

Section: Research Framework and Hypothesesmentioning

confidence: 99%

Section: Top Management Supportmentioning

confidence: 99%

Section: Goal Alignmentmentioning

confidence: 99%

See 2 more Smart Citations

The Influence of Organizational Factors on Information Systems Success in E‐Government Agencies in Malaysia

Hussein

Karim

Mohamed

et al. 2007

E J Info Sys Dev Countries

View full text Add to dashboard Cite

show abstract

“…For example, in their study, [8], suggested empirical model of the IT usage in the Malaysian public sector (See Fig. 1).…”

Section: Introductionmentioning

confidence: 99%

Using TAM to Study the User Acceptance of IT in the Yemeni Public Sector

Wahdain¹,

Ahmad²,

Zakaria³

2014

IJCCE

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Abstract-Although IT offers promising improvements in public sector efficiency, there is a consensus that these cannot be realised until IT tools become widely spread and used. This research in progress aims to improve the utilisation of IT in the context of the Yemeni public sector by identifying the factors that influence IT user's acceptance. The Research proposes a model based on the Technology Acceptance Model with some added factors that are believed to have a significant influence in the context being studied, such as: perceived personal benefit, organisational culture and gender.Index Terms-Information technology, public sector, technology acceptance model, ministry of social affairs and labour.

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