An Empirical Evaluation of Hypertext Interfaces

Boyle, Craig D. B.; Teh, Swee Hor; Williams, Clay

doi:10.1080/09558543.1990.12031185

Cited by 6 publications

(2 citation statements)

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“…2, 20, 31], but the usability of hypertext authoring systems is largely understudied. Early work by Boyle, Teh and Williams [1] suggested that the systems with the simplest models are easiest to use (as measured by authoring speed), as seems to be the case with wiki. Elliott, Jones and Barker [8] proposed to use grounded theory to study the learnability of hypertext systems, but otherwise provided only very general findings.…”

Section: Related Workmentioning

confidence: 98%

Are wikis usable?

Désilets

Paquet

Vinson

2005

Proceedings of the 2005 International Symposium on Wikis

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Wikis are simple to use, asynchronous, Web-based collaborative hypertext authoring systems which are quickly gaining in popularity. In spite of much anecdotal evidence to the effect that wikis are usable by non technical experts, this has never been studied formally. In this paper, we studied the usability of a wiki through observation and problem-solving interaction with several children who used the tool to collaboratively author hypertext stories over several sessions. The children received a minimal amount of instruction, but were able to ask for help during their work sessions. Despite minimal instruction, 5 out of 6 teams were able to complete their story. Our data indicate that the major usability problems were related to hyperlink management. We report on this and other usability issues, and provide suggestions for improving the usability of wikis. Our analysis and conclusions also apply to hypertext authoring with non wiki-based tools.

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Section: Related Workmentioning

confidence: 98%

Are wikis usable?

Désilets

Paquet

Vinson

2005

Proceedings of the 2005 International Symposium on Wikis

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“…Our literature review clearly indicates a paucity of empirical hypermedia research in the target areas, with the following examples representative of work at least falling in related areas. Empirical studies have examined authoring and browsing speed for novice users in an information storage and retrieval context [7], effects of hardware technologies [ 111, [ 181, [31], [32], and hypertext as a replacement for paper computer user manuals [35]. Shneiderman has conducted a number of experiments in hypertext usability, chiefly related to information retrieval (e.g., 1361).…”

Section: Various Information Retrieval and Subjectivementioning

confidence: 99%

An exploratory study of hypermedia support for problem decomposition

Minch

Green

1994

Proceedings of the Twenty-Seventh Hawaii International Conference on System Sciences HICSS-94

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Empirical hypermedia research has concentrated on usability rather than utility, and the research on utility has focused on information access as opposed to problem solving and decision making in organizations. This study, based on problem reduction theory, uses a hypermedia prototype system to support decision processes for solving a financial analysis problem. An exploratory laboratory experiment was conducted to study the feasibility of the prototype for hypermedia support of decision making. The process tracing techniques used suggest that a cognitive map of a decision maker's thought process may be constructed. Results offer a great deal of promise in the use of hypermedia for organizational decision support. The implications of this study for further research are discussed.

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An investigation of hypermedia support for problem decomposition

Minch

Green

1996

Journal of Organizational Computing and Electronic Commerce

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An Empirical Evaluation of Hypertext Interfaces

Cited by 6 publications

References 6 publications

Are wikis usable?

Are wikis usable?

An exploratory study of hypermedia support for problem decomposition

An investigation of hypermedia support for problem decomposition

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