2016
DOI: 10.1080/03088839.2016.1169451
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An empirical assessment of ISM Code effectiveness on performance: the role of ISO certification

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Cited by 17 publications
(11 citation statements)
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“…For example, Tzannatos and Kokotos (2009) and Kokotos (2013) found that ISM implementation led to a continuous and statistically significant decrease in the rates of accidents induced by human error in the Greek fleet. More recently, Pantouvakis and Karakasnaki (2016, 2018) found that top management commitment was positively related to ISM implementation effectiveness, which in turn enhanced customer satisfaction and the financial performances of shipping companies. By contrast, studies taking qualitative approaches revealed various problems associated with ISM implementation, including reluctance to report safety deficiencies (Bhattacharya, 2011, 2012; Lappalainen et al, 2011; Xue et al, 2018, 2019), excessive paperwork and bureaucratisation (Bhattacharya, 2012; Bhattacharya and Tang, 2013b), and the existence of a blame culture and distrust between the management and crew (Bhattacharya, 2012; Sampson et al, 2016, 2019).…”
Section: Organisational Support and Its Relationship To Safety Managementioning
confidence: 99%
“…For example, Tzannatos and Kokotos (2009) and Kokotos (2013) found that ISM implementation led to a continuous and statistically significant decrease in the rates of accidents induced by human error in the Greek fleet. More recently, Pantouvakis and Karakasnaki (2016, 2018) found that top management commitment was positively related to ISM implementation effectiveness, which in turn enhanced customer satisfaction and the financial performances of shipping companies. By contrast, studies taking qualitative approaches revealed various problems associated with ISM implementation, including reluctance to report safety deficiencies (Bhattacharya, 2011, 2012; Lappalainen et al, 2011; Xue et al, 2018, 2019), excessive paperwork and bureaucratisation (Bhattacharya, 2012; Bhattacharya and Tang, 2013b), and the existence of a blame culture and distrust between the management and crew (Bhattacharya, 2012; Sampson et al, 2016, 2019).…”
Section: Organisational Support and Its Relationship To Safety Managementioning
confidence: 99%
“…Under such circumstance, the crew would rather choose not to report. The literature indicates that 'human error' investigation approaches (Oltedal and McArthur 2011;Pantouvakis andKarakasnaki 2016, 2018;Psarros et al 2010) and a 'person oriented' focus (Oltedal and Wadsworth 2010) can lead to a failure to identify 'real causal factors'. The example described above shows some correspondence with the existing literature, inasmuch as in this incident the underlying ('real') cause of the accident-fatigue-was regarded as something that any investigation would leave unmentioned.…”
Section: Biased Reporting and Underlying Social Factorsmentioning
confidence: 99%
“…Another important agreement is the Maritime Labour Convention (MLC) (ILO [2006] 2014) that deals with living and working conditions. Recent empirical assessment studies of these agreements include Akyuz, Karahalios, and Celik (2015) for MLC, Pantouvakis and Karakasnaki (2016) for ISM, and Ugurlu, Kum, and Aydogdu (2017) for STCW. Karahalios (2017) discussed the role and evaluation of expert knowledge in the maritime regulatory field.…”
Section: Human Factor Aspects In Shipping Safetymentioning
confidence: 99%