2019
DOI: 10.1504/ijssca.2019.103556
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An empirical analysis of critical success factors of Lean Six Sigma in Indian SMEs

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Cited by 20 publications
(8 citation statements)
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“…For example, a balanced scorecard approach can help companies to align their business strategies with their goals and objectives and to measure their performance in a comprehensive and balanced way (Chugani et al, 2017). Similarly, a balanced approach to quality management, focusing on customer satisfaction, employee involvement, and financial performance, can improve organizational performance (Sodhi, Singh, Singh, & Advantage, 2019). In the context of the present study, the findings suggest that companies must consider a balanced approach that includes factors such as pricing, product quality, and market positioning to successfully implement the Lean Six Sigma methodology.…”
Section: Balanced Scorecardmentioning
confidence: 71%
“…For example, a balanced scorecard approach can help companies to align their business strategies with their goals and objectives and to measure their performance in a comprehensive and balanced way (Chugani et al, 2017). Similarly, a balanced approach to quality management, focusing on customer satisfaction, employee involvement, and financial performance, can improve organizational performance (Sodhi, Singh, Singh, & Advantage, 2019). In the context of the present study, the findings suggest that companies must consider a balanced approach that includes factors such as pricing, product quality, and market positioning to successfully implement the Lean Six Sigma methodology.…”
Section: Balanced Scorecardmentioning
confidence: 71%
“…The results indicated that LSS has identified 40 items compared to the original questionnaire, which had 42 items. According to the empirical data survey, both the leadership and the customer focus factors have been shown to play a highly important role in the implementation of LSS in the Malaysian automotive industry LSS (Sodhi et al, 2019) To compile a list of LSS CSFs and verify the ability of the process for each individual CSF to access the level of importance of these LSS CSFs…”
Section: Methodology (Reference) Objective Validation Means Resultsmentioning
confidence: 99%
“…They have an important characteristic: they are latent variables; that is, while their observance cannot be measured directly, it is necessary to evaluate them by defining a series of indicators or items that are thought to be somehow related to these factors. The literature review shows different approaches in relation to CSFs for LM, SS and LSS, through the use of a questionnaire (Desai et al , 2012; Habidin and Yusof, 2013; Jeyaraman and Teo, 2010; Laureani and Antony, 2012; Silva et al , 2019; Sodhi et al , 2019; Tortorella and Fettermann, 2018). However, in these proposals, the authors did not perform a statistical validation of the constructs or factors − an important issue in their design − to ensure that these elements were adequately measured and that the results obtained were reliable.…”
Section: Introductionmentioning
confidence: 99%
“…In almost all cases, the process of change is treated separately from the specifics of the situation (Nickols, 2004). Unfortunately, most CI programmes fail to create any positive impact because of: a lack of focus in the deployment of CI resources; misalignment of the goals and rewards of performance improvement; and misunderstanding of the role of such programmes (Vakola, 1999; Gill, 2002; Hammad, 2012; Sodhi et al , 2019).…”
Section: Discussionmentioning
confidence: 99%