1979
DOI: 10.1177/105960117900400206
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An Autopsy of an Intended OD Project

Abstract: A series of consultant omissions and errors is traced over the course of a five-month organization development (OD) project that was terminated by top management. Although some positive results were obtained, only the major problems and flaws are examined in detail here. Most of the defects in the OD process could have been avoided had the consultants had a better understanding of the fifteen pitfalls discussed. The primary problems center on diagnosis of the system, the development of client expectations, and… Show more

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Cited by 6 publications
(2 citation statements)
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“…For example, Derr (1972) reported that a major problem with the marginally successful intervention in a school system was the fact that the CEO did not understand what OD was all about. In addition, a major reason for the OD failure in a manufacturing organization (Boss and McConkie, 1979) was the lack of involvement of the CEO in any aspect of the project. On the other hand, a major factor in the successful organizational change efforts in a county sheriffs department (Boss, 1979b) and in a state planning agency (Boss, 1980a) was the complete support and cooperation of each CEO.…”
Section: Discussionmentioning
confidence: 99%
“…For example, Derr (1972) reported that a major problem with the marginally successful intervention in a school system was the fact that the CEO did not understand what OD was all about. In addition, a major reason for the OD failure in a manufacturing organization (Boss and McConkie, 1979) was the lack of involvement of the CEO in any aspect of the project. On the other hand, a major factor in the successful organizational change efforts in a county sheriffs department (Boss, 1979b) and in a state planning agency (Boss, 1980a) was the complete support and cooperation of each CEO.…”
Section: Discussionmentioning
confidence: 99%
“…These scales focus on the impact of underestimating resource needs, reliance on external consultants, the consideration of other external stakeholders, the impact of change-supportive policies and procedures, reliance on top managers, program planning and control, employee participation, and the communication of expectations to employees. Theoretical support for the importance of these issues in planned change efforts can be found in the writings of Beckhard (1969), Bennis (1969), Beer (1980), Boss and McConkey (1974), Greiner (1967), Walton (1974), and others.…”
mentioning
confidence: 99%