An Auditing Framework for Knowledge-Enabled Supply Chain Management: Implications for Sustainability

Daghfous, Abdelkader; Zoubi, Taisier A.

doi:10.3390/su9050791

Cited by 13 publications

(6 citation statements)

References 54 publications

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“…It reveals limitations of the company with respect to getting the processes audited. Auditing is helpful in checking whether the set standards and procedures are followed and any deviation is involved (Daghfous and Zoubi, 2017). The case company should make efforts for auditing as it would enable them to take corrective actions through well planned and systematic approach in achieving their targeted objectives.…”

Section: Resultsmentioning

confidence: 99%

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An integrated ANP–QFD approach for prioritization of customer and design requirements for digitalization in an electronic supply chain

Ravi

2020

BIJ

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PurposeSupply chain efficiency can be enhanced by integrating the activities in supply chain through digitalization. Advancements in digital technologies has facilitated in designing robust and dynamic supply chain by bringing in efficiency, transparency and reduction in lead times. This research tries to identify and prioritize the customer requirements and design requirements for effective integration of supply chain through digitalization.Design/methodology/approachThe key nine customer requirements and 16 design requirements applicable for an electronics company were shortlisted in consultation with the experts from the company and academia. An integrated analytic network process (ANP) and quality function deployment (QFD) methodology has been applied for prioritizing the customer and design requirements. The relative importance and interdependence of these requirements were identified and a House of Quality (HOQ) is constructed.FindingsThe HOQ constructed has prioritized and identified interrelationships among customer requirements and design requirements for effective supply chain digitalization. These findings could be effectively used by managers for planning the objectives on long-term, medium-term and short-term basis.Originality/valueThis study tries to bridge the gap of identifying and prioritizing the design and customer requirements for effective supply chain integration through digitalization. The results could aid practicing managers and academicians in decision-making on supply chain digitalization process.

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Section: Resultsmentioning

confidence: 99%

“…Effective auditing adds value to the organization and stakeholders by evaluating the efficiency, economy and effectiveness of activities. The plan, policy and procedures followed in the organization should be examined (LeBaron et al, 2017;Daghfous et al, 2017).…”

Section: E-intermediation (Dr9 Eimmentioning

confidence: 99%

An integrated ANP–QFD approach for prioritization of customer and design requirements for digitalization in an electronic supply chain

Ravi

2020

BIJ

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“…Though the value of knowledge in supply chain management [45] is not new, there has been a significant increase in the importance and interest in the effects of managing knowledge in supply chain activities on firm performance [46,47]. The procurement function in the supply chain, which pertains to sourcing goods and services [48], is fast becoming more important to organizations due to the strategic role it plays in supporting a firm's competitive advantage [49].…”

Section: Knowledge In the Procurement Functionmentioning

confidence: 99%

Managing Talent Loss in the Procurement Function: Insights from the Hospitality Industry

Daghfous¹,

Belkhodja²

2019

Sustainability

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This paper sought to extend the existing talent management literature through an exploratory investigation of talent loss resulting from the possible departure of talented employees from the procurement function of hotels. Through a multiple case study of five organizations in the hospitality industry, we found that the departure of talented procurement managers disrupts supply chain operations and leads to a loss of valuable explicit, tacit, and relational knowledge. Procurement managers were found to hold critical skills and knowledge that are essential for the case organizations. Hence, more proactive management strategies were adopted. Managers seeking to minimize the negative impact of talent loss in the procurement function would be well-advised to treat this procurement function as a strategic one and to adopt proactive and documented management strategies. Firms should be aware of the type of important knowledge and of the importance of aligning their strategies with such knowledge. To retain relational knowledge in case of talent loss, strategies should be designed to reduce the firm's reliance on personal contacts and emotion-based trust in supplier relationships. We concluded the paper with implications for future research and managerial practice for managing talent loss, with an emphasis on sustainability in the hospitality industry.

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“…Companies are increasingly looking for ways to improve performance. One way to do that is by conducting an audit to identify gaps, evaluate processes, people, and systems, and assess whether they are achieving goals related to efficiency and effectiveness [11]. Yekta et al present in [12] the general definition of an audit as "an evaluation of a person, organization, system, process, project or product".…”

Section: Introductionmentioning

confidence: 99%

Untitled

2021

IJMEM

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In the global market, the supply chain performances have a significant impact on the company's business strategy. The quality requirements that must be followed by suppliers require permanent monitoring of processes of design, development, production, installation and service of products through audits qualified based on supply chain management. This paper presents an analysis of the supplier qualification process including the main phases as follows: evaluation, monitoring and auditing of suppliers in supply chain management. Internal quality audits and/or suppliers are one of the key instruments for ensuring sustainability and performance in supply chain management. Auditing of suppliers is a core component of the modern management of suppliers, with the help of which the customer can analyze precisely relevant processes to existing or potential suppliers. Supplier audits help both commercial partners to increase the transparency of the supply chain and also simplify supplier selection, evaluation, monitoring and development. The suppliers must meet the highest quality standards for products and processes. The main purpose of this paper is to give a general view of the supplier qualification process which involves the steps from initial identification until the inclusion of the supplier in the Approved Supplier List (LST). This list should be managed in such way that a complete traceability is assured. Following the proposed qualification diagram the customer can obtain an image about the status of one supplier, can also identify the weak points considering the evaluation, monitoring and audit class.

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An Auditing Framework for Knowledge-Enabled Supply Chain Management: Implications for Sustainability

Cited by 13 publications

References 54 publications

An integrated ANP–QFD approach for prioritization of customer and design requirements for digitalization in an electronic supply chain

An integrated ANP–QFD approach for prioritization of customer and design requirements for digitalization in an electronic supply chain

Managing Talent Loss in the Procurement Function: Insights from the Hospitality Industry

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