An Assessment of the Experimental Literature on Electronic Support of Group Work: Results of a Meta-Analysis

McLeod, Poppy Lauretta

doi:10.1207/s15327051hci0703_1

Cited by 226 publications

(102 citation statements)

References 37 publications

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“…Research in the first stream focuses on understanding how collaborative technologies could be used to supplement face-to-face interactions (Dennis, Wixom, & Vandenberg, 2001;McLeod, 1992;Sharda, Barr, & McDonnell, 1988). Much of this early research employs the term group support systems (GSS) to describe this set of collaborative technologies.…”

Section: Collaborative Systems As Complements To Ftfmentioning

confidence: 99%

Emotional Attachment, Performance, and Viability in Teams Collaborating with Embodied Physical Action (EPA) Robots

You¹,

Robert²

2018

JAIS

106

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Although different types of teams increasingly employ embodied physical action (EPA) robots as a collaborative technology to accomplish their work, we know very little about what makes such teams successful. This paper has two objectives: the first is to examine whether a team's emotional attachment to its robots can lead to better team performance and viability; the second is to determine whether robot and team identification can promote a team's emotional attachment to its robots. To achieve these objectives, we conducted a between-subjects experiment with 57 teams working with robots. Teams performed better and were more viable when they were emotionally attached to their robots. Both robot and team identification increased a team's emotional attachment to its robots. Results of this study have implications for collaboration using EPA robots specifically and for collaboration technology in general.

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Section: Collaborative Systems As Complements To Ftfmentioning

confidence: 99%

Emotional Attachment, Performance, and Viability in Teams Collaborating with Embodied Physical Action (EPA) Robots

You¹,

Robert²

2018

JAIS

106

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“…It is believed that electronic meeting systems enhance participation by providing structure, allowing some processes to be performed in parallel, and preventing conflict and the domination of the group by a few individuals (Benbasat & Lim, 1993;Konsynski, Stohr, & McGee, 1992;McLeod, 1992). The structure imposed by videoconferencing technology also encourages better planning and preparation by participants (Campbell, 1997).…”

Section: Task Characteristicsmentioning

confidence: 99%

Media Richness, Communication Apprehension and Participation in Group Videoconferencing

Campbell¹

2006

JIITO

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Although videoconferencing technologies perform an important function in organizational communication, many users remain apprehensive about using the medium for routine communication.The study draws on media choice theory to assess the impact of communication apprehension and participation on perceptions of task characteristics and media traits. The results demonstrate that user aversion to videoconferencing has a significant impact on perceptions of task and media. A significant interaction was also revealed between communication apprehension and user participation relating to perceptions of communication richness.

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“…As previously noted, the CSCW method is a tool that is being used more frequently in business environments as technology advances. Therefore, much ofthe CSCW research being conducted attempts to investigate the impact of this technology on such various process and outcome factors as strategy and task outcomes (see McLeod, 1992, for a review of this literature). Figure 7 depicts a screen from one of the GroupSystems tools called Idea Organizer.…”

Section: Computer-supported Cooperative Workmentioning

confidence: 99%

Networked simulations: New paradigms for team performance research

Weaver

Bowers

Salas

et al. 1995

Behavior Research Methods, Instruments, & Computers

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The prevalence of the use of teams in a variety of occupations and environments has increased the importance of investigating the processes involved in their performance. However, in the past, there have been few methodologies available for the investigation of team performance. The present manuscript attempts to contribute to this area of research by describing the rationale underlying the use of computer-based simulations in research on team performance. This is followed by a review of the networked simulations that are currently being used in team-performance research. This review emphasizes the capabilities provided by the networks and the types of research concerns for which they are effective. Finally, the application of this technology to the broader study of group performance is discussed.Because teamwork is prevalent in a number of occupations (e.g., fire-fighting, aircrews, and medicine), the ability of teams to work effectively has become a vitally important issue. In fact, Watson (1990) states that the effective use of teams is "America's best hope" for competition in the worldwide marketplace. It has been noted that technological developments and global competition have placed added emphasis upon understanding the processes and performance of teams because many tasks are often beyond the mental and physical resources of one individual (Salas, Dickinson, Converse, & Tannenbaum, 1992). Cannon-Bowers, Oser, and Flanagan (1992) cite three reasons underlying the increased importance of using teams in industry. The first is that there are critical tasks that cannot be accomplished by one individual alone. The second is the belief that groups will together perform better than single individuals. Furthermore, certain critical tasks often benefit from the redundancy offered by the use ofteams (e.g., nuclear power plant operators). The third is that group structures have developed in response to the humanistic movement in industry; that is, it is argued that the use of groups and work teams increases the source of significance and responsibility of individuals in relation to their occupations. Cannon-Bowers et al. (1992) concluded, in their review of the literature on the use of work teams in industry, that "work groups are important and offer enoughThe views expressed in this paper are those ofthe authors and do not reflect the official position of the Department of the Navy, the Department of Defense, or the U.S. Government. Please address correspondence to Clint A. Bowers, Team Performance Laboratory, Psychology Department, University of Central Florida, Orlando, FL 32816. potential to warrant creative, innovative theoretical and methodological approaches to the study of their design and effectiveness" (Cannon-Bowers et al., 1992, p. 370). Despite the critical role that teams play in industry, however, science has made woefully little progress in understanding the factors that contribute to effective team performance. In fact, reviewers in this area have severely criticized the available knowledge rega...

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An Assessment of the Experimental Literature on Electronic Support of Group Work: Results of a Meta-Analysis

Cited by 226 publications

References 37 publications

Emotional Attachment, Performance, and Viability in Teams Collaborating with Embodied Physical Action (EPA) Robots

Emotional Attachment, Performance, and Viability in Teams Collaborating with Embodied Physical Action (EPA) Robots

Media Richness, Communication Apprehension and Participation in Group Videoconferencing

Networked simulations: New paradigms for team performance research

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