An assessment of professional competencies and skills required for library professionals of management institutions in Kerala (India)

Abstract

PurposeThis study aims to explore various skills of library professionals working in management institutions of Kerala State, India.Design/methodology/approachA survey method was used by distributing online questionnaire as a data collection tool. The questionnaires were distributed to the library professionals working in management institutions in Kerala State, India.FindingsThe study’s results revealed that the library professionals were competent with managerial, communication and interpersonal skills. Conversely, they were lacking skills in statements such as institutional repository, web 2.0 and social networks. Their familiarity level with reference management tools, research and academic ethics, electronic publishing and management of open-access resources, were also not satisfactory. They need knowledge of other ICT skills such as designing and maintaining in-house databases, video conferencing tools, advanced troubleshooting creating and managing metadata, handling RFID technology and knowledge in solving issues while organizing webinars. Based on the findings, the study has suggested some recommendations which will enable the government/institutions to take appropriate measures to improve their skills.Practical implicationsThis study will enable the policymakers to identify in which area the library professionals are weak and develop a strategy and framework for increasing the level of their skills.Originality/valueThis study provides the views of the library professionals working in management institutions in India and warrants the library professionals to enhance their skills, especially on research ethics and publications and ICT skills.