An Assessment Model for Sustainability City Using Crowdsourced Data Based on General System Theory: A Design Science Methodology Approach

Abstract

Historically, the lack of comprehensive and real-time data is the main challenge in city sustainability assessments. However, with the increase in the availability of crowdsourced data over the last decade, a rich and real-time data source provides detailed images of urban systems. This has opened up new opportunities for practitioners, including geographers, social researchers, and data scientists, to gather and utilize social media data as a core source for studying cities and assessing their sustainability. This paper proposes an assessment model for the sustainability of cities based on crowdsourced data and the principles of General System Theory. The model aims to utilize crowdsourced data for the analysis and decision-making processes to enhance the sustainability and resilience of smart future cities.