An approach to implement cleaner production in services: Integrating quality management process

Santos, Hannah de Oliveira; Alves, Jordania Louse Silva; Melo, Fagner José Coutinho de; Medeiros, Denise Dumke de

doi:10.1016/j.jclepro.2019.118985

Cited by 21 publications

(15 citation statements)

References 33 publications

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“…Indeed, without the guidance of green production principles for the production activities, the adoption of green production practices may not result in the expected outcomes in terms of sustainable development (Peng & Liu, 2016). Also, as pointed out by (de Oliveira Santos et al, 2019), enterprises need to formulate corresponding guidelines (or principles) according to the needs of green production, which can help enterprises to undertake greener production practices. Consequently, if enterprises can strictly follow green production principles in production processes, then such enterprises can also actively promote green dynamic capability to cope with the challenges brought by turbulent business environments (Tseng, Chiu, Tan, & Siriban‐Manalang, 2013).…”

Section: Discussionmentioning

confidence: 99%

“…The current awareness of environmental issues has improved our understanding of the causes of pollution, and consequently the focus of environmental protection has shifted from pollution control to pollution prevention (Luo et al, 2017). According to de Oliveira Santos et al (2019), although pollution control attempts to reduce the emission of pollutants at the end of the production process, it fails to thoroughly investigate the causes of pollutants and solve the pollution problem at the source.…”

Section: Literature Reviewmentioning

confidence: 99%

“…In this case, the adoption of a green production strategy provides a route‐map for enterprises to enhance their green dynamic capability (Kjaerheim, 2005). Enterprises can incorporate sustainable approaches through adopting standardized green production practices (de Oliveira Santos, Alves, de Melo, & de Medeiros, 2019). However, it can be observed that many enterprises have unfortunately not paid enough attention to green production.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Green dynamic capability of construction enterprises: Role of the business model and green production

Zhang

Ouyang

Philbin

et al. 2020

Corp Soc Responsibility Env

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Improving green dynamic capability is an important business strategy to enhance enterprises' competitive advantage. This study proposes a theoretical framework that considers the business model and green production to analyze how green dynamic capability can be fostered by enterprises. In this study, 202 managers of Chinese construction enterprises were questionnaire surveyed, and partial least squares structural equation modelling was used to test hypotheses. Results show that: (a) the business model is positively related to green dynamic capability, so enterprises need to adjust business model to balance economic benefits and environmental responsibility; and (b) green production directly and indirectly affect green dynamic capability through a positive mediating role of the business model. This study extends the current literature on dynamic capability by investigating the relationship between the business model, green production, and green dynamic capability. This study also provides guidance for enterprises to enhance green dynamic capability and promote sustainable development. Highlights This paper proposes a theoretical framework that takes into account business models and green production to analyze how to cultivate and enhance enterprises' green dynamic capability. Takes China as an example to empirically analyze the impact of business model and green production on the green dynamic capability of enterprises, and eventually lay a theoretical guidance for enterprises to achieve green development goals. Good business model is positively correlated with green dynamic capability. The higher the level of green production, the stronger the positive relationship between business model and green dynamic capability.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Green dynamic capability of construction enterprises: Role of the business model and green production

Zhang

Ouyang

Philbin

et al. 2020

Corp Soc Responsibility Env

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“…Cleaner production is described as an approach an organization runs its production activities in a way that is clean to be able to reduce negative impacts on the environment ( Glavic and Lukman, 2007 ). It involves all hierarchical levels of an organization and makes no restriction to any business activities; and takes preventive measures to ensure the environmental efficiency of the cleaner production at all activities ( De Oliveira Santos et al., 2020 ). Therefore, it is relevant to the services firm despite the physical product is absent in the service production ( De Oliveira Santos et al., 2020 ).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Given the unexpected catalyst of pandemics to a better environment and the mechanism of “going clean” as an environmentally friendly approach ( De Oliveira Santos et al., 2020 ; Glavic and Lukman, 2007 ), equipping and fulfilling the health safety and hygiene requirements in hotels might fit the green concept addressing the current pandemic wrath to be a new approach of green marketing. It further indicates that the new process of green marketing should follow the current trend going beyond the environmental value to associate with the benefit to human’s health ( Xu et al., 2020 ; Alhosseini, Tabataba’i-Nasab and Bagheri Garabollagh et al., 2019 ; Wen and Li, 2013 ).…”

Section: Introductionmentioning

confidence: 99%

Cleaner operations in hotels: Recommendation for post-pandemic green recovery

Tiong

Sondoh

Tanakinjal

et al. 2021

Journal of Cleaner Production

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Although the extant studies had examined the impact of green marketing, limited research has focused on green marketing as an attempt of cleaner production. This paper contributes to green marketing and cleaner production literature by introducing “clean service marketing” through adaptation of cleaner production onto the expanded green service marketing mix (people, physical evidence and process). The study further contributes to the literature by investigating the possible influence of clean service marketing in providing health value, enhancing social-quality performance and good differentiation advantage. The authors adopted a mixed-method study by systematic review and survey questionnaire to collect data. A systematic review was conducted to address the research question “Do firms’ green approaches provide health value to its stakeholder? While 101 sets of questionnaire were distributed to the managers of the selected three-to-five stars hotel and resort in Malaysia to confirm the proposed hypotheses. Partial Least Square-Structural Equation Modeling was employed for quantitative data analysis, and SmartPLS 3.2.8 software was performed to analyze the data obtained. The results of the synthesis analysis addressed the research question that firms or any practitioners by going green could either improved human’s health or perceived health. The result of the quantitative analysis revealed that only the green process is positively related to social-quality performance. In contrast, green people, green physical evidence and green process were found all positively related to differentiation advantage. With regards, the authors strongly recommend hotel and resort firms taking green as a “clean” approach for hotels’ post-pandemic recovery.

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Harvesting sustainability: Navigating green practices and barriers in Lebanon's hospitality sector

Ashaal,

Bakri,

AlKhatib

et al. 2024

Bus Strat Dev

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In today's dynamic business milieu, the imperative of eco‐consciousness in hospitality cannot be overstated. This study focuses on Lebanon's burgeoning hotel industry, investigating its journey towards sustainability. Through qualitative content analysis and interviews with eight hotel managers, we unveil a crucial revelation: the integration of green practices not only enhances customer satisfaction but also engenders loyalty and positive referrals. This strategic pivot not only bestows hotels with a competitive edge but also positions them as champions of eco‐friendly experiences, resulting in tangible financial benefits and an expanded market share. Consequently, this fosters environmental sustainability within the sector, echoing its broader implications in environmental management discourse. Moreover, our research significantly contributes to institutional theory and stakeholder theory, offering valuable insights into the antecedents and consequences of green initiatives within organizational contexts. By delving into the intricate dynamics between institutional pressures and stakeholder expectations, the study provides a nuanced perspective on the drivers behind the adoption of sustainable practices in Lebanese hotels.

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An approach to implement cleaner production in services: Integrating quality management process

Cited by 21 publications

References 33 publications

Green dynamic capability of construction enterprises: Role of the business model and green production

Green dynamic capability of construction enterprises: Role of the business model and green production

Cleaner operations in hotels: Recommendation for post-pandemic green recovery

Harvesting sustainability: Navigating green practices and barriers in Lebanon's hospitality sector

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