An approach to analyze the social acceptance of virtual assistants by elderly people

Thakur, Nirmalya; Han, Chia Y.

doi:10.1145/3277593.3277616

Cited by 26 publications

(19 citation statements)

References 18 publications

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Section: Older Adults' Perception Of Vuismentioning

confidence: 94%

“…The results suggest that the medium by which they interacted with the agent [22] is important. Laptop and smartphone assistants were viewed more favorably whereas smartwatches and desktop assistants were viewed less favorably [22]. Three of the studies in our sample compared older adult preferences for gender of an agent, and these few results suggested a preference for VUIs with female voices [7,18,23], with [7] suggesting that older adults be allowed to customize their agents.…”

Section: Older Adults' Perception Of Vuismentioning

confidence: 94%

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Older Adults' Perception and Use of Voice User Interfaces

Stigall

Waycott

Baker

et al. 2019

Proceedings of the 31st Australian Conference on Human-Computer-Interaction

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Voice User Interfaces (VUIs) are quickly becoming ubiquitous. The natural language interface of VUIs may be more usable for some groups of users, such as those who may face challenges using physical input methods including older adults and people living with a disability. This study explores research on the use of VUIs by one such group, older adults. We conducted a systematic literature review of research published in the Association of Computing Machinery Digital Library that addresses perception and use of VUIs by older adults. We identified an emerging body of research examining older adults' use and perceptions of VUIs. This research revealed several potential benefits of voice interaction for older adults while also highlighting how the novelty of the technology may be a barrier to adoption. We conclude with a call for further HCI research in this area. CCS CONCEPTS• Human-centered computing → Natural language interfaces; HCI design and evaluation methods; • General and reference → Surveys and overviews.

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Section: Older Adults' Perception Of Vuismentioning

confidence: 94%

Section: Older Adults' Perception Of Vuismentioning

confidence: 94%

Older Adults' Perception and Use of Voice User Interfaces

Stigall

Waycott

Baker

et al. 2019

Proceedings of the 31st Australian Conference on Human-Computer-Interaction

View full text Add to dashboard Cite

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“…The recent works of Thakur et al [37][38][39][40][41][42][43][44][45][46][47][48][49][50] have extensively contributed to the field of proposing various assistive technologies for elderly care in Smart Homes. In [50], the authors proposed a Complex Activity Based Emotion Recognition Algorithm (CABERA), for analyzing the emotional state of the user in the context of ADLs.…”

Section: Review Of Assistive Technologies In Adlsmentioning

confidence: 99%

A Review of Assistive Technologies for Activities of Daily Living of Elderly

Thakur¹

2020

Elderly Care: Current Issues and Challenges

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One of the distinct features of this century has been the population of older adults which has been on a constant rise. Elderly people have several needs and requirements due to physical disabilities, cognitive issues, weakened memory and disorganized behavior, that they face with increasing age. The extent of these limitations also differs according to the varying diversities in elderly, which include age, gender, background, experience, skills, knowledge and so on. These varying needs and challenges with increasing age, limits abilities of older adults to perform Activities of Daily Living (ADLs) in an independent manner. To add to it,

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“…There has been significant work done to develop user-centered virtual assistants that feature different functionalities to assist elderly people. Researchers have found that spoken language seems to be the most preferred mode of interaction for elderly people, they prefer to interact with virtual assistants in a simple, hassle free way [18]. Beskow et al [6] designed a user-centric virtual assistant that could be used to set medicine reminders after surgery and had a virtual character with whom users could communicate and set reminders, among other things.…”

Section: Related Workmentioning

confidence: 99%

SAATHI: An Urdu Virtual Assistant for Elderly Aging in Place

Kumar

Haider

Khan

et al. 2022

Lecture Notes in Computer Science

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With the rise of the digital age, life has become a lot easier for the vast majority of the population. However, the ever-increasing elderly population has suffered, especially in countries like Pakistan, where limited accessibility to technology, often due to language barriers, hinders elderly from reaping technological benefits. In this paper, an Urdu virtual assistant application is proposed which provides an intuitive and empathetic platform for the elderly in Pakistan that helps them perform essential tasks such as reminding them of their medications, organising their work, getting daily news highlights, and connecting them with their loved ones. It also provides entertainment in the form of user-specified video playlists or by positively engaging them in conversations on various topics.

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An approach to analyze the social acceptance of virtual assistants by elderly people

Cited by 26 publications

References 18 publications

Older Adults' Perception and Use of Voice User Interfaces

Older Adults' Perception and Use of Voice User Interfaces

A Review of Assistive Technologies for Activities of Daily Living of Elderly

SAATHI: An Urdu Virtual Assistant for Elderly Aging in Place

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