An Application to Improve Smart Heritage City Experience

Mar, Adriana; Monteiro, Fernando; Pereira, Pedro; Martins, João

doi:10.1007/978-3-319-75789-6_7

Cited by 10 publications

(11 citation statements)

References 5 publications

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“…Mar et al reported the pilot "Smart Heritage City project", which utilised a network of sensors and an algorithmic computer system to aid the maintenance, conservation, energy savings, and tourist management in the historical city of Avila, Spain [28]. The pilot featured a centralised smart system for heritage site managers called "SHCity-Manager", which diagnoses issues with heritage assets and heritage attractions, such as overcrowding and failures of protective measures for objects.…”

Section: Smart Heritage As a Distinct Discoursementioning

confidence: 99%

“…Mar et al [28] "With the ambition of integrating urban heritage centres with the smart city concept, an innovative challenge to create an open source tool was embraced within the Smart Heritage City project (SHCity), managing historical centres and helping responsible entities to take accurate decisions about their monuments management. The proposed solution aims to use data collected from a sensor network, which is inserted in urban areas, to control and have access to data related to buildings, its surrounding areas, which allows to prevent against existing risk factors.…”

Section: Researcher Contributionmentioning

confidence: 99%

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Smart Heritage: Defining the Discourse

2021

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The academic literature contains an increasing quantity of references to Smart Heritage. These references are at the intersection of the smart city and heritage disciplines and primarily within informative, interpretative, and governance applications. The literature indicates the future expansion of the Smart Heritage discourse into additional applications as researchers apply smart technology to more complex cultural environments. The Smart Heritage discourse signals an advancement in the literature beyond Digital Heritage and Virtual Heritage discourses as Smart Heritage pivots on the active curatorship of heritage experiences by automated and autonomous technologies, rather than technology as a passive digital tool for human-curated experiences. The article comprehensively reviews the emergent Smart Heritage discourse for the first time in the academic literature, and then offers a contemporary definition that considers the literature to date. The review and definition draw on literature across the contributing disciplines to understand the discourse’s development and current state. The article finds that Smart Heritage is an independent discourse that intertwines the autonomous and automatic capabilities and innovation of smart technologies with the contextual and subjective interpretation of the past. Smart Heritage is likely the future vanguard for research between the technology and heritage disciplines.

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Section: Smart Heritage As a Distinct Discoursementioning

confidence: 99%

Section: Researcher Contributionmentioning

confidence: 99%

Smart Heritage: Defining the Discourse

2021

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“…However, the special issue's museum and artefact management focus does not comprehensively review the discourse in adjacent fields, ignoring Smart Heritage in other contexts and its potential broader benefits. Mar et al (2018) report the 'Smart Heritage City project', which utilises a network of sensors and an algorithmic computer system to aid the maintenance, conservation, energy savings, and tourist management in the historical city of Avila, Spain. It offers a centralised smart system for heritage site managers called 'SHCity-Manager' that diagnoses issues with heritage assets and heritage attractions, such as overcrowding and failures of protective measures for objects.…”

Section: Structure Of the Thesismentioning

confidence: 99%

“…The mobile device 'SHCity-Tourist' application highlights the individualistic curatorial capabilities of Smart Heritage in a novel tourist user context, while the 'SHCity-Manager' shows its operational and governance application. 'optimised visit sequence' (Mar et al, 2018).…”

Section: Structure Of the Thesismentioning

confidence: 99%

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How to Deliver Smart Heritage within Local Government: Defining Smart Heritage and Smart Heritage Principles

Batchelor¹

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Local governments are innovatively applying smart city technology to resolve challenges in their jurisdictions. These challenges commonly relate to environmental sustainability, infrastructure, and transportation, and result in novel discourses within local government strategies and operations, such as Smart Environment, Smart Infrastructure, and Smart Mobility. Driven by the success of these discourses, local governments seek further solutions through converging the smart city technology with other disciplines. The next likely convergence is with the heritage discipline, subsequently producing the Smart Heritage discourse. Academic literature records that Smart Heritage is an emergent yet unformed discourse that is on the verge of application within local government. Smart Heritage presents opportunities to converge historical narratives with the automated and autonomous capabilities of smart technology. However, due to its novelty, the local government sector has no guidance on delivering Smart Heritage within strategies and operations. Therefore, this thesis comprehensively explores and defines the Smart Heritage discourse and addresses Smart Heritage's delivery within local government strategies and operations. The original contributions to knowledge in this thesis are the first thorough definition of Smart Heritage in academic literature and the production of Smart Heritage Principles, which direct the delivery of Smart Heritage within local government. This thesis firstly defines Smart Heritage through an investigation into the nascent patchwork of academic literature at the intersection of the smart city and heritage disciplines. This definition establishes the discursive framework for the subsequent inquiry into how to deliver Smart Heritage in local government organisations. In this inquiry, the researcher conducts three case studies on local governments in Australia: Broken Hill City Council, the City of Melbourne, and the City of Newcastle. In each case study, the researcher analyses strategic smart city and heritage documents and then interviews their smart city and heritage advisors regarding strategic and operational convergences between the disciplines. The researcher then synthesises the resulting data into cross-case key considerations that contextualise a base understanding of how local governments deliver Smart Heritage. Using this understanding, the researcher conducts a second round of interviews and synthesis that, in turn, produces the refined Smart Heritage Principles. The researcher validates the principles’ relevancy and applicability through an additional case study with Wellington City Council in New Zealand. The research finds that Smart Heritage in the academic literature is nascent yet organically forming around a shared discourse between the smart city and heritage disciplines. As a result, there are numerous understandings of Smart Heritage. Nevertheless, these understandings agree that Smart Heritage convergences historical contextual narratives with automatic and autonomous technologies and advances from the passive Digital Heritage discourse. The case studies find that there is a foundation for Smart Heritage within local government through strategic documents that share similar focuses and advisors who seek multi-disciplinary convergences. However, the disciplines’ overlapping is not explicitly recognised in strategic documents and operational models, leading to inadequate financial and staff resourcing of Smart Heritage and inefficient cross-disciplinary initiatives in local government. The research identifies four thematic key considerations that address delivering Smart Heritage within local government; recognition, delivery, resourcing, and innovation; and proposes four Smart Heritage Principles for local governments to follow in order to deliver the discourse. The researcher presents the principles in an industry-ready document at the end of the thesis. The implications of this research are the increased visibility of Smart Heritage as an academic discourse and support for the delivery of Smart Heritage within local government strategies and operations. Smart Heritage becomes more visible as this research solidifies then illuminates a discursive pathway that researchers can engage with. Importantly, this research presents evidence that Smart Heritage is extant within academic literature and local governments, supporting its position as a constructive academic and practical discourse. The Smart Heritage Principles support the delivery of Smart Heritage within local government strategies and operations through the applied guidance they offer the organisations. As the industry-ready document is the first publication with this focus, the influence on the delivery of Smart Heritage is significant. The researcher aspires to share the Smart Heritage Principles document beyond this research context through its distribution to other councils globally.

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