2011
DOI: 10.1080/14783363.2010.532337
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An analysis of the papers published inTotal Quality Management & Business Excellencefrom 1995 through 2008

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Cited by 47 publications
(53 citation statements)
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References 17 publications
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“…Whilst, the last three decades have witnessed the growth of business excellence models published around the world (Dereli et al 2011;Lo & Chai 2012;Tatticchi et al, 2010;Talwar, 2009), questions about on what basis those frameworks can be established have seldom been addressed. Discussions on the underlying theories behind the formulation process of those excellence models are also sparse.…”
Section: Waterman Published Their Seminal Book In Search Of Excellencmentioning
confidence: 99%
See 1 more Smart Citation
“…Whilst, the last three decades have witnessed the growth of business excellence models published around the world (Dereli et al 2011;Lo & Chai 2012;Tatticchi et al, 2010;Talwar, 2009), questions about on what basis those frameworks can be established have seldom been addressed. Discussions on the underlying theories behind the formulation process of those excellence models are also sparse.…”
Section: Waterman Published Their Seminal Book In Search Of Excellencmentioning
confidence: 99%
“…The growth of business excellence models (Dahlgaard-Park et al 2013;Dereli et al 2011;Lo & Chai 2012) and the increasing managerial focus on developing business excellence have been phenomenal over the last three decades. Dahlgaard-Park and Dahlgaard undertook an insightful and critical review on some of the well-known excellence models and frameworks in order to understand the development over a 25-year period (Dahlgaard-Park et al 2013;Dahlgaard-Park and Dahlgaard, 2007).…”
Section: Excellence Models and Their Theoretical Basismentioning
confidence: 99%
“…The most frequently used author keywords are among the best indicators that can be used to identify research topics and trends in a certain field [92].…”
Section: Analysis Of Author Abstract and Hot Topics Of The Research Omentioning
confidence: 99%
“…It relates to the concept of continuous improvement of products, processes and services. It is important that every part of an organisation is permeated with the ideas of total quality management for it to be a success (Dereli et al, 2011).…”
Section: Literature Reviewmentioning
confidence: 99%