An Analysis of the Influence of Work Environment Variables and Moderators on the Burnout Syndrome

Abstract

This study investigates the relationship between component factors of the work environment and burnout. Age, time on the job, and the intensity of religious beliefs were hypothesized to moderate the work environment/burnout linkage. The Work Environment Scale (Moos, 1986) was used to assess the work environment, and burnout was measured by the Maslach Burnout Inventory (Maslach & Jackson, 1986). Results identified peer cohesion, work pressure, supervisor support, job clarity, and autonomy as work environment variables which are linked to burnout. Age, time on the job, and the intensity of religious beliefs moderated the influence of the work environment on burnout. Results are discussed with respect to organizational effectiveness and management.

Antecedents and consequences of job satisfaction in the hotel industry

“…Many empirical studies (e.g., Leiter and Maslach, 1988;Firth and Britton, 1989;Cordes and Dougherty, 1993;Turnipseed, 1994;Wright and Bonett, 1997;Etzion et al, 1998;Maslach and Goldberg, 1998;Van Dierendonck et al, 1998;Gillespie et al, 2001;Hsieh and Chao, 2004;Gill et al, 2006;Pienaar and Willemse, 2008) have reported that burnout results in additional negative effects on individuals, including reduced satisfaction and lower levels of productivity. Burnout also impacts the organization and management by eliciting employee mistrust and discouraging teamwork.…”

Counselor perceptions of organizational factors and innovations training experiences

“…That is, many of the situations that counselors deal with would fit the hypothesis that their work settings give rise to stress through role conflict (e.g., difficulty, internally contradictory expectations, person-role conflict), role ambiguity (which may arise from high rates of change either in technology, in the environment, social structures in the organization, and personnel), and workload (demands). There is considerable support in the organizational literature for these notions (Barling, Kelloway, & Frone, 2005) in that many of these same constructs are integral to the literature on "burnout" in the workforce (Lacoursiere, 2001;Maslach et al, 2001;Shirom, Nirel, & Vinkur, 2006;Turnipseed, 1994;Garner, Knight, & Simpson, & Flynn, in press). For example, reports showing work stress being related to worker strain are common (e.g., Fried, Rowland, & Ferris, 1984;Faucett, 2005;Carayon & Zijlstra, 1999;Carayon, Yang, & Lee, 1995), as is work stress to worker behavior/ performance (e.g., Davidson & Cooper, 1986;Jackson, 1983;Shirom et al, 2006).…”

“…These reflect levels of trust in counselor abilities by management and supervisors (Gelsema et al, 2006;Shoptaw, Stein, & Rawson, 2000), as well as important factors pertinent to the study of work environment (Maslach & Leiter, 1997;Turnipseed, 1994). Other dimensions of the ORC that address work environment are communication within the workplace, cohesiveness of the staff, clarity of the goals of the program, and encouragement of staff to improve treatment procedures.…”

Development and Evaluation of Cognitive Behavioral Group Treatment to Reduce Psychological Stress of Emotion Labor Workers: A Preliminary Study

“…(Lee CHM et al, 2007;Park BK, 2008;Kim SJ et al, 2014). 직무 스트레스는 또한 신체 적, 심리적 건강에 문제를 야기할 뿐 아니라 업무의 질, 조 직의 효과성에도 부정적인 영향을 미친다 (Kim JH, 1992;Cordes et al, 1993;Turnipseed, 1994). Zapf et al(2006) (Hochschild, 1983;Bogner et al, 1990).…”