“…The Case, the private for -profit UK Business and Law College, established in 1973, differentiated itself from many other providers in Higher Education (HE) by embracing the opportunities of diversity and inclusion, among other similar providers. About 80% of the 7,000 students lived within 10 miles of the campus, 90% were Black, Asian and Minority Ethnic, 80% were mature (an average age of 30) and 16.6% were drawn from Participation Of Local Areas (POLAR) 1 and 2 postcodes (low educational achievement and aspiration); the largest percentage of any Higher Educational Institution (HEI) in London (Gerhardt, 2019a, b; Gerhardt and Karsan, 2022). The crisis, plunging staff and students into a crisis overnight, is an opportunity to understand how an educational institution copes collectively with a crisis, such as what all HEIs had to cope with during Covid 19.…”