An analysis of some important tasks and phases in consultation

Abstract

A component analysis of consultation is proposed as a way of integrating information derived from different theoretical positions and individual consultation styles. Research reports, case studies, and descriptions of consultation models are reviewed here to identify critical elements. Mental health, organization development, action research, and behavioral and ecological models are included, and planning, entry, diagnosis, goal setting, implementation, evaluation, maintenance, withdrawal, and follow‐up are identified as important phases. Each component is discussed in terms of the specific behaviors to be performed by the consultant.

Teaching a Doctoral Course in Consultation: The Parallel Team Process

“…This followed Hanson, Himes, and Meier's (1990) recommendation that the first step in consultation is to define the consultant and consultee relationship. Redmon, Cullari, and Farris (1985) highlighted the importance of identifying all organization levels in the consultation process and assuring all are represented. In addition, the researchers recommended individual, confidential sessions for all levels, during which the nature of the consultation process is communicated.…”

A Primer on Consultation Theory: Building a Flexible Worldview

“…According to Redmon, Cullari, and Farris (1985, the process of termination is generally characterized by three features: (a) Reduced involvement is accepted by both consultant and consultee, (b) involvement then continues at a very low level, and (c) the possibility for further consultation is made clear. For short-term consultations, maintenance and continued intervention may be unnecessary.…”

“…The goal of follow-up is to determine whether or not the intervention's success is maintained and to assess the effectiveness of the plan in the consultant's absence. This information will be useful in planning future interventions and may also facilitate the success of the maintenance plan (Redmon et al, 1985).…”