An analysis of privacy signals on the World Wide Web: Past, present and future

Reay, Ian; Dick, Scott; Miller, James

doi:10.1016/j.ins.2008.12.012

Cited by 15 publications

(10 citation statements)

References 30 publications

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“…Clear business regulations were associated with greater use of privacy policy statements in countries with an established market economy in which customers not only had more access to the web, but also had more experience in using it. However, as noted previously in connection with research on P3P, Reay et al (2009a) found a lack of adherence to legal mandates in companies' stated privacy policies. Also, as noted earlier, Jamal et al (2003) found that privacy practices in a more regulated environment (i.e., the United Kingdom) were not better than those in a self-regulated environment (i.e., the United States), but there have not been any similar studies comparing other jurisdictions.…”

Section: Impact Of Company Privacy Practices On Government Regulationmentioning

confidence: 57%

E-Commerce and Privacy: Exploring What We Know and Opportunities for Future Discovery

Boritz

2011

Journal of Information Systems

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Electronic commerce (e-commerce) has a built-in trade-off between the necessity of providing at least some personal information to consummate an online transaction and the risk of negative consequences from providing such information. This requirement and the increased sophistication of companies' personal information gathering have made e-commerce privacy a critical issue and have spawned a broad research literature that is reviewed in this paper. Key research issues and findings are organized, using a framework defined by four key stakeholder groups—companies, customers, privacy solution providers (PSPs), and governments—as well as the interactions among them. The review indicates that the published research on e-commerce privacy peaked in the early 2000s; thus, it has not addressed many of the technological advances and other relevant developments of the past decade. Potential research opportunities for researchers in Management Information Systems (MIS) and Accounting Information Systems (AIS) include: company privacy strategies, operations, disclosures, and compliance practices; customer privacy concerns arising from company practices such as Internet activity tracking, physical location tracking, personal information gathering by social networks, and information exchanges in cloud computing environments; privacy-enhancing technologies, controls, and assurance practices developed by PSPs; and privacy regulations relating to various industries, countries, and cultures. More use of experimental and archival research is encouraged.

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Section: Impact Of Company Privacy Practices On Government Regulationmentioning

confidence: 57%

E-Commerce and Privacy: Exploring What We Know and Opportunities for Future Discovery

Boritz

2011

Journal of Information Systems

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“…Signals that have been studied in online commerce include technological characteristics of websites, website design features, product presentation, website trust features, website policies and website content [21], [26], [32], [33], [38], [40], [43], [47], [48], [51]. For the purpose of this study, we consider signals as website features that are displayed on a website to convey information to a buyer.…”

Section: Signaling Theorymentioning

confidence: 99%

The Effect of Positive and Negative Signals on Perceived Deceptiveness of Websites in Online Markets

Mavlanova

Benbunan‐Fich

Koufaris

et al. 2015

J. theor. appl. electron. commer. res.

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“…The user should decide whether these policies are satisfactory and whether he or she will provide his/her PI to this organisation. This is the idea behind posting privacy policies on a website; consumers must read these policies and make informed and rational choices [13].…”

Section: Related Literaturementioning

confidence: 99%

“…Information privacy, which concerns an individual’s control over processing, that is, acquisition, disclosure and use of PI [11], has been reported to be one of the most important ‘ethical issues of the information age’ [12]. Personal privacy is considered a core value for any free society and is protected by both legislation and case law [13]. Privacy has received substantial attention in the literature due to its relationship with online transactions; however, the current privacy issues are not limited to this type of activity [14].…”

Section: Introductionmentioning

confidence: 99%

Evaluation of websites’ compliance to legal and ethical guidelines: A fuzzy logic–based methodology

Mamakou

Kardaras

Papathanassiou

2017

Journal of Information Science

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Privacy issues are a top priority in web design. However, websites’ evaluation methods do not consider legal and ethical issues. This article proposes a fuzzy logic–based methodology for evaluating websites’ compliance with legal and ethical principles. Using fuzzy Delphi and fuzzy numbers, the methodology develops the Fuzzy Legal and Ethical Compliance Index (FLECI) that addresses the inherited vagueness of the evaluation process and calculates websites’ conformity to legal and ethical guidelines. To illustrate the proposed methodology, this research collects data and then evaluates and classifies 100 websites with respect to their privacy policies using fuzzy equivalence. This article provides a foundation for the development of comprehensive website evaluation methods that include privacy and ethical issues in their evaluations. Future research can investigate the applicability of the proposed methodology and the fuzzy numbers calculated in this article in websites across industries and cultural activities.

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An analysis of privacy signals on the World Wide Web: Past, present and future

Cited by 15 publications

References 30 publications

E-Commerce and Privacy: Exploring What We Know and Opportunities for Future Discovery

E-Commerce and Privacy: Exploring What We Know and Opportunities for Future Discovery

The Effect of Positive and Negative Signals on Perceived Deceptiveness of Websites in Online Markets

Evaluation of websites’ compliance to legal and ethical guidelines: A fuzzy logic–based methodology

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