An analysis of children’s play in resort mini-clubs: potential strategic implications for the hospitality and tourism industry

Séraphin, Hugues; Yallop, Anca C.

doi:10.1080/16078055.2019.1669216

Cited by 23 publications

(12 citation statements)

References 53 publications

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“…It is not unrealistic to assume that children's perception of Winchester as a destination would cover three dimensions: (1) their concerns regarding the community; (2) memories and experience of their selected place/attraction in Winchester; (3) their sense of belonging and connection to the community (similar to Canosa et al, 2017). It is also expected that comments for all three dimensions would be rather positive, as Winchester is one of the best places to live in England (Séraphin et al, 2018), and also because, research on adults' perception of tourism and events development in Winchester revealed that both are contributed positively to locals and visitors' Creative and empowering fun activities (Poris, 2006;Séraphin & Yallop, 2019a) The children involved in this study drove the compilation of pictures representing their view on tourism in their community (in a COVID-19 context).…”

Section: Resultsmentioning

confidence: 99%

COVID-19 and the acknowledgement of children as stakeholders of the tourism industry

Séraphin

2020

Anatolia

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Section: Resultsmentioning

confidence: 99%

COVID-19 and the acknowledgement of children as stakeholders of the tourism industry

Séraphin

2020

Anatolia

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“…For this study, Club Med is used as an organisation for two main reasons. First, Club Med is the first company to have put in place resort mini-clubs (Seraphin and Yallop, 2019a); second, because they are keen to engage children (locals and visitors) in responsible tourism through the Club Med Foundation (2020). In many of its resorts (including mountain resorts), such as Rosiere (2020), Huez (2020), Aimee La Plagne mini-club (2020) (Clubmed [Online]), Club Med has created mini-clubs, that is, service dedicated to entertain children while parents are busy doing other activities children cannot partake (Seraphin and Yallop, 2019a).…”

Section: Overviewmentioning

confidence: 99%

Responsible tourism education of younger consumers: the role of mini-clubs in mountain resorts

Séraphin

2020

WHATT

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Purpose The purpose of this viewpoint paper is to discuss whether children can play a role in the sustainability of the tourism industry as a whole. Design/methodology/approach The paper is based on a literature review of key terms: sustainable tourism; mountain tourism; children; and empowerment. Findings Children could potentially play a role in the sustainability of tourism if they are empowered to do so. mini-clubs in mountain resorts could, for instance, contribute to their social empowerment using a catalytic strategy. Practical implications Practitioners involved in the sustainability of the tourism industry should investigate ways to make the sustainability endeavour of the industry more inclusive. As for academics, they should devote time for research on children, as they are an important stakeholder group for the industry. Originality/value This paper focusses on children in the tourism industry. There is a dearth of research in this area.

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“…The mechanism mentioned above also applies to family tourism, which, given the above dependence, is developing vigorously. Families with children are significant shareholders in the tourist and hotel industry, and their needs must therefore be taken into consideration by tour operators [ 1 , 2 , 3 ]. In 2012, Schänzel et al [ 4 ] noted that tourism and hotel industry operators who neglected to prepare an appropriate and satisfactory offer for families with children would put themselves at a disadvantage in the market.…”

Section: Introductionmentioning

confidence: 99%

Services and Amenities Offered by City Hotels within Family Tourism as One of the Factors Guaranteeing Satisfactory Leisure Time

Siwek

Kolasińska

Wrześniewski

et al. 2022

IJERPH

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Travelling families are interested in urban tourism due to its cognitive and entertainment aspects. Some expectations of parents travelling with children are the same independent of the accommodation location. The purpose of this article is to examine at what level city hotels offer services and amenities within family tourism, how they meet parents’ expectations and whether they adapt offers to children of different ages. Two measurement tools were used for this study. The first one was the authors’ questionnaire addressed to hotel managers. A total of 88 hotels located in Krakow were selected for the study. The survey contained questions on the offers of hotels related to various services and amenities for families with children, which were assigned to one of three groups (24 items): general child-friendly hotel services and amenities, in-room amenities and restaurant amenities. In the second phase of the study, parents of children aged 0–10 years were asked to assess the degree to which the amenities offered by hotels were important for them during the selection of a hotel. In total, 90 surveys were taken into consideration. The tool was designed to examine the needs of parents who have children of different ages, in regard to selected hotel services and amenities (24 items). As in the case of the surveys for hoteliers, the same three groups were created. The research demonstrates that children’s age is the key factor that should lead to the differentiation of the accommodation offer. However, hoteliers largely perceive children as a homogeneous group. In all studied age categories (6) and amenities groups (3), parents’ expectations were higher than the services and amenities offered. No significant differences regarding the category of the hotel or hotel chain membership have been found. The results of the study may provide valuable guidance to hoteliers who wish to attract families with children to urban tourism and adapt their offer to them, thus realising the principle of inclusiveness. They may be also a significant contribution to the literature on the subject, as most published work concerns holiday hotels rather than city hotels.

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An analysis of children’s play in resort mini-clubs: potential strategic implications for the hospitality and tourism industry

Cited by 23 publications

References 53 publications

COVID-19 and the acknowledgement of children as stakeholders of the tourism industry

COVID-19 and the acknowledgement of children as stakeholders of the tourism industry

Responsible tourism education of younger consumers: the role of mini-clubs in mountain resorts

Services and Amenities Offered by City Hotels within Family Tourism as One of the Factors Guaranteeing Satisfactory Leisure Time

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