An Agent‐Based Architecture for Providing Enhanced Communication Services

An Agent-Based Architecture for Context-Aware Communication

“…The functional entities that we established in our design for context acquisition, storage and deployment, for policies storage and for communication handling, have attributions that are independent of the underlying communication. One of the contributions of our work is that it provides an enhanced definition of the term "presence" [2]. Consolidating all the available information for users and their environment provides a unified view of the status of the user at a given time.…”

“…Presence Information Manager aggregates presence and context information from different sources, manages raw presence data in order to build the "consolidated presence information" [2] for the user, which represents a unified view of an individual's current status. This is achieved by using a rule-based process that takes into account presence and context indicators and their ability to reflect the user's state.…”

“…Our work tackles different challenges and issues related to the system architecture, design and programming. The elements of the architecture were presented in detail in [2]. Our architecture is applicable to scenarios where users define complex policies on how their communication should be handled, based on their current context, thus offering a very high degree of customization.…”