Regardless of the extensive research conducted on large scale evacuations, the instrumentation of these processes still represents an open issue for first response organizations. Self-evacuation of civilians that follow evacuation plans has shown to be feasible as early response to several natural disasters; however, the typical lack of interaction capability of the evacuees with first response organizations and emergency managers, jeopardizes the effectiveness of these processes. This article proposes an IoT-based infrastructure that supports self-evacuation of civilians in mass processes, allowing people to participate as information providers and consumers. This infrastructure is the backbone of an ambient intelligence system used as a bridge between evacuees, first response units and the emergency operation