Alphanumeric paging in an academic hospital setting

Alphanumeric Paging in an Academic Military Hospital Setting

“…Overall, these positive fi ndings were in agreement with the Stanford study, which also found a signifi cant change in nursing perception of patient care; 4 however we also demonstrated a signifi cant perceived benefi t from the nursing staff in terms of time saved. Our study also is the fi rst to evaluate an alphanumeric paging system in a nonsurgical specialty.…”

“…4 To our knowledge, this is the only study that suggests that text-paging technology may reduce interruptions in patient care, enhance care delivery, and improve physician work effi ciency and satisfaction in an academic hospital setting.…”

Beyond Paging: Building a Web-based Communication Tool for Nurses and Physicians

“…Elsewhere, using alphanumeric pagers as a method to communicate critical laboratory results 17 has gained wide acceptance. Nguyen 18 found high user acceptance of alphanumeric paging for all types of messages in a surgical ward setting as a method of increasing the content sent in the message. Our system extends this work by diverting all nonurgent messages entirely away from paging into a database that trainees can review at an opportune time.…”

Alphanumeric Paging: A Potential Source of Problems in Patient Care and Communication

“…Furthermore, studies have shown that the implementation of an alphanumeric paging system has decreased disruptions to patient care, educational activities, and physician workflow. [1][2][3] Without having to respond via telephone call to each numeric page, physicians can triage pages according to their content and perceived urgency, and they can discriminate between those pages that require immediate attention and those that do not. Conversely, senders of the message are able to relay information without needing to wait at a particular telephone terminal for a callback to do so.…”

“…Such ability to judge the urgency of messages received and reduce the wait time for pages to be returned has increased satisfaction among both physicians and the nursing staff. 1 In an environment of increasing focus on reducing medical errors and improving quality of care, it has been suggested that alphanumeric paging can serve as a solution to the interruptions and distractions that are caused by frequent paging of residents. Often work inefficiencies and disruptions to patient care have been attributed to the behavior of frequent numeric paging.…”