Purpose -This paper aims to identify the opinions of undergraduate students on the importance of internet-based information sources when they undertake academic tasks. Design/methodology/approach -Based on a set of identified typical academic tasks for undergraduate students, three research questions were designed around the students' usage and views of information resources for completing these tasks. Web-accessible questionnaires were used to collect data from participants in two universities in the USA and China, and the data were analyzed using quantitative methods, which included several statistic methods. Findings -The results confirm that undergraduate students use different information resources for various academic tasks. In their tasks, online electronic resources including search engines are the most commonly used resources, particularly for complex academic tasks. Social networking sites are not used for the students' individual academic tasks, and traditional resources still play equal or more important roles in certain specific academic tasks. Students in collaborative tasks look for resources that make it easy to share documents. Participants from the two countries also exhibit interesting and important differences in their usage of information resources. Originality/value -This study examines undergraduate students' usages and views of different information resources in their various academic tasks, and pays special attention to the impacts of being from their different countries. The study also considers both students' individual academic tasks and collaborative tasks. This study is an invaluable addition to the information seeking behaviour literature.
IntroductionWith the rapid development of communication and web technologies, scholars in all disciplines have access to an unprecedented wealth of information, tools and services (2008). The internet lies at the center of a global information infrastructure for distributed, data-intensive and collaborative research (Borgman, 2007). Creating and disseminating information online has become possible and desirable with the help of more vibrant, social and participatory Web 2.0 tools (Anderson, 2007); at the same time, it becomes increasingly critical for people to utilize various online information resources as a great deal of relevant information is available only online.Studying the interactions with information resources in people's search or information seeking is part of the study of information (seeking) behaviour (Ingwersen and Kalervo, 2005). Fisher and Julien (2009) describe in their review that studies of information behaviour can be classified based on the studied populations (such as scientists, students, certain occupational groups, or ordinary people in everyday life situations), the employed information sources (interpersonal, social networking, the internet, and libraries), the key contextual aspects and the underlying theoretical frameworks. This classification helps us to establish the research focus of this paper, which can be summ...