Alignment of manufacturing strategies to customer requirements using analytical hierarchy process

Hofmann, Erik; Knébel, Stephan

doi:10.1080/21693277.2013.846835

Cited by 14 publications

(12 citation statements)

References 52 publications

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“…Effectiveness thus can be interpreted as a measure of how intensively the supply chain is linked with customer requirements. When considering literature in the field of supply chain differentiation several concepts can be identified [9]. Within the identified approaches with their respective authors are listed (lines) and evaluated regarding whether they take into account the defined SCD attributes (columns).…”

Section: Background: Differentiation Attributes In the Literature Accmentioning

confidence: 99%

“…Co-production namely connects customer requirements with supply chain processes (design, source, make, deliver and product utilization) through aspects of the service dominant logic (SDL) [50]- [52]. Applying SDL principles on SCD, a three-dimensional framework (trinity model) can be defined where the crucial determinant that allocates supply chain decision factors to a certain dimension is the amount of customer co-creation [9]:  The first dimension (D1) includes all classical supply chain activities that are necessary to assure product allocation, indicated with "deliver" and distribution channels.  The second dimension (D2) is associated with differentiation options considering all relevant product service options, the "service supply chain".…”

Section: Concept: Supply Chain Differentiation Trinity Modelmentioning

confidence: 99%

“…Approaching these research questions the paper at hand builds on the preliminary work of [9] and tries to further develop the ideas of [10] by incorporating SCM with a strong customer-orientation-according to [11]based on a stringent service foundation [12].…”

Section: Introductionmentioning

confidence: 99%

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Supply Chain Differentiation: Background, Concept and Examples

Hofmann¹,

Knébel²

2016

JSSM

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The purpose of this paper is to provide new evidence in the field of supply chain differentiation. It aims to combine insights of supply chain management with the service dominant logic to connect fundamental customer requirements with supply chain decision-making. The paper claims to provide a framework that brings together the most relevant factors in the context of supply chain differentiation. The contents of the framework were applied as source to develop a generic decision support flowchart for supply chain executives. From the perspective of "test consumers"-supplemented with secondary data-two cases were examined. The cases provide insights for supply chain differentiation approaches of Adidas and Lego ® . The crucial factor to link customer requirements with supply chain settings turned out to be the magnitude of customer co-creation along the value chain under consideration of synergies across the channels. The framework provides the opportunity to structure the complex multi-criteria decision problem constituted by supply chain differentiation. The paper provides helpful insights that could be used as starting point for the development of several industry specific decision-finding models or applications in supply chain differentiation.

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Section: Background: Differentiation Attributes In the Literature Accmentioning

confidence: 99%

Section: Concept: Supply Chain Differentiation Trinity Modelmentioning

confidence: 99%

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Supply Chain Differentiation: Background, Concept and Examples

Hofmann¹,

Knébel²

2016

JSSM

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“…The importance of flow driver has been emphasized in the literature, see e.g. Hoekstra and Romme (1992), Hofmann and Knébel (2013) and Wikner (2014). Flow driver is related to the CODP where flow driver can be either speculation, commitment, or hybrid.…”

Section: Decoupling Pointsmentioning

confidence: 99%

A modularized framework for sales and operations planning with focus on process industries

Noroozi

Wikner

2016

Production & Manufacturing Research

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This paper suggests a modularized sales and operations planning (S&OP) framework, consisting of content and process. The framework's content is based on a typology of decoupling points in which the effect of decoupling points on the decision variables in S&OP is studied. The framework's process takes a step back and addresses the need for a more elaborate design to precede the operational use of S&OP content for different production contexts. The framework supports both process industries (PIs) and discrete manufacturing industries (DIs), and recognizes their specific requirements and reflects them in their S&OP. The differentiating characteristics of PIs and DIs are emphasized through three different decoupling points, namely: discretization decoupling point, control mode decoupling point, and customer order decoupling point. The suggested framework aims to fill the gap in the literature regarding the lack of aggregate planning processes that match the PIs' specific requirements by reflecting the differentiating characteristics of PIs in S&OP.

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“…It is normally used to establish a hierarchy of importance for alternative options selection, such as selecting manufacturing strategies for multiple customer requirements (Hofmann & Knébel, 2013). Within the process, a priority weight is determined for each option.…”

Section: Inventory Stagementioning

confidence: 99%

An integrated tool to support sustainable toy design and manufacture

Shin

Colwill

2017

Production & Manufacturing Research

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Whilst the importance of considering the positive societal benefits of a product, in addition to other social, economic and environmental factors, has received wider recognition, its definition, concept, and integration into product design are not so well developed and studied. A literature review on sustainable design identified the potential of Social Life-Cycle Assessment as a tool to measure societal benefits of products; however further analysis of sustainable assessment methods highlighted the lack of a coherent definition and method for achieving this. This paper presents a framework for including societal benefits within a product portfolio management process and a prototype tool which aims to support the implementation of the framework within the toy industry, specifically on the societal benefit assessment of the products during the first stage. Finally a simulated case study of three toys is used to exemplify the intended application of this tool and to support the concluding discussions.

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Alignment of manufacturing strategies to customer requirements using analytical hierarchy process

Cited by 14 publications

References 52 publications

Supply Chain Differentiation: Background, Concept and Examples

Supply Chain Differentiation: Background, Concept and Examples

A modularized framework for sales and operations planning with focus on process industries

An integrated tool to support sustainable toy design and manufacture

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