“…Development techniques relating to conflict resolution techniques included mediated conflict (Warzynski, 2005), negotiation and conflict management (White, 2012), promote effective communication, provide ways to handle conflict (Gilley et al , 2010), resolving conflicts (Carden and Callahan, 2007), scenario planning, coalition building and conflict resolution (Anderson, 2013). Development techniques for culture/diversity/identity could include diversity training, managing diversity and providing opportunities for people to work in different sectors and cultures (Andreadis, 2002); cross-cultural issues (Ma Rhea, 2013); guided organizational diversity communications (Kormanik and Chyle Rajan, 2010); and creating a diverse network (Waddill et al , 2010).…”