Aktionsforschung in der Logistik: Erhebungs- und Analyseverfahren für innovative Kommissionier- und Umschlagkonzepte

Gruchmann, Tim; Hanke, Thomas; Hoene, Andreas; Jawale, Mandar; Bednorz, Nicole

doi:10.1007/978-3-658-26107-8_35

Cited by 3 publications

(3 citation statements)

References 12 publications

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“…Additional workshops with the case companies were performed to collect additional data and to mitigate observer biases and increase external validity (cf. Gruchmann et al 2019a). Data analysis The transcripts were analyzed using a qualitative content analysis approach (Riege 2003).…”

Section: Coding Categories Descriptionmentioning

confidence: 99%

“…To assess the relevant alternatives for the present study, a general technology screening of automation and ergonomic solutions in warehousing logistics was conducted within an expert workshop with scientific participants from various German universities (cf. Gruchmann et al 2019a). In particular, (digital) technologies with different levels of machine autonomy were chosen by the workshop participants to investigate the potential transition from an executive role to a supervisory role associated with blue-collar workers (cf.…”

Section: Ahp Through Technology Questionnairementioning

confidence: 99%

“…Focusing on an ergonomic analysis of the observed processes, the workplace characteristics as well as the individual capabilities of the blue-collar workers served as criteria to assess certain automation and ergonomic technological alternatives (cf. Gruchmann et al 2019a). The criteria were deduced from the analytic coding categories of the qualitative content analysis approach (see Table 4).…”

Section: Ahp Through Technology Questionnairementioning

confidence: 99%

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Tensions in sustainable warehousing: including the blue-collar perspective on automation and ergonomic workplace design

Gruchmann

Mies

Neukirchen³

et al. 2020

J Bus Econ

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In many industrial countries, demographic changes towards an aging society go hand in hand with the need for ergonomic workplaces. Therefore, it is necessary to rethink workplace designs and work processes, particularly in industrial professions, such as logistics. As logistics activities are still characterized by a high amount of manual effort, they represent a suitable field for gaining empirical insights into the implementation of automation and ergonomic practices to inform social sustainable warehousing logistics strategies. By assuming a paradox perspective, this study accordingly examines the research question to which extent tensions arise in the context of sustainable warehousing regarding the implementation of technical automation and improved ergonomic processes. To answer this question, automation and ergonomics practices are studied at two logistics service providers and an industrial manufacturer in Germany. By applying a mixed-methods approach, the study analyzes empirical data derived from semi-structured interviews with logistics and human resource managers at four warehouse sites of these companies. Besides identifying relevant criteria and paradoxical tensions in improving handling processes in the specific cases, technology alternatives were evaluated from blue-collar employees' perspectives using an analytic hierarchy process (AHP) survey. The present study provides evidence that paradoxical tensions with regard to belonging and performing, as well as between organizational levels and through the change process itself are most important in this context. In this line, the current study contributes to theory and practice by providing insights into paradoxical tensions in warehousing logistics and discussing how automation and ergonomic transformational processes can be successfully managed through addressing interrelated demands of blue-collar workers, managers, and customers.

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Section: Coding Categories Descriptionmentioning

confidence: 99%

Section: Ahp Through Technology Questionnairementioning

confidence: 99%

Section: Ahp Through Technology Questionnairementioning

confidence: 99%

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