AiOLoS: A model for assessing organizational learning in software development organizations

Chouseinoglou, Oumout; İren, Deniz; Karagöz, N. Alpay; Bilgen, Semih

doi:10.1016/j.infsof.2013.05.004

Cited by 14 publications

(26 citation statements)

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“…It is associated with innovation and efficiency, activities which are vital in software development (Bjornson & Dingsoyr 2008;Chandani et al 2007;Gendreau & Robillard 2013). Software development methods such as agile methods, strategies such as postmortem reviews and SPI frameworks are regarded as KM activities (Desouza, Dingsøyr & Awazu 2005;Chouseinoglou et al 2013). …”

Section: Theoretical Background and Literature Reviewmentioning

confidence: 99%

Knowledge management in small software development organisations: A South African perspective

Shongwe

2017

S. Afr. j. inf. manag.

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Background: Software organisations have been experiencing software development failures since the beginning of software development. Globally, latest Standish Group CHAOS reports indicate that only 29% of projects are successful. In South Africa (SA), the ITWeb report (2013) indicates that only 11% of all projects are successful. Intervention strategies such as software process improvement (SPI) frameworks and new software development methodologies such as agile methods have been introduced to address this issue. These intervention strategies do not seem to be effective because software development projects continue to fail. To address this issue, software organisations are turning to knowledge management (KM). This is because software development is a knowledge-intensive task.Objectives: The study aimed to investigate KM practices in small, medium and micro (SMMEs) software development organisations in SA and to determine if KM has benefited the organisations.Method: Fifteen software development project managers from 15 software development SMMEs were interviewed. Content analysis was used to analyse the data.Results: The study found six KM practices in the organisations: knowledge acquisition, creation, storage, sharing, organisation and application. The study found that KM has benefited organisations by making them effective, efficient and productive.Conclusions: The study concluded that software development organisation have adopted KM, although informally, and that KM practices have improved organisational routines and processes.

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Section: Theoretical Background and Literature Reviewmentioning

confidence: 99%

Knowledge management in small software development organisations: A South African perspective

Shongwe

2017

S. Afr. j. inf. manag.

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“…They find that the developers' learning patterns depends on their learning states. Chouseinoglou et al [8] assess the learning characteristics of a software developer organizations (SDO). Abu et al [2] propose an model to consider learning for software test processes.…”

Section: A Learning In Software Engineeringmentioning

confidence: 99%

“…We make substantial contributions in understanding knowledge accumulation and transfer in OSS development by analyzing the data set with regression models. Our analysis is different from many studies on factors affecting developer productivity and software quality in the literature [8], [10], [29]. We link the bug ratios of individual developers to various types of bugs and bugfixing experiences, in addition to general observable factors (e.g., the code amounts of individual developers and the bug ratios of individual projects).…”

Section: Introductionmentioning

confidence: 99%

The Knowledge Accumulation and Transfer in Open-Source Software (OSS) Development

Kim

Jiang

2015

2015 48th Hawaii International Conference on System Sciences

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We examine the learning curves of individual software developers in Open-Source Software (OSS) Development. We collected the dataset of multi-year code change histories from the repositories for 20 open source software projects involving more than 200 developers. We build and estimate regression models to assess individual developers' learning progress (in reducing the likelihood they make a bug). Our estimation results show that developer's coding and indirect bug-fixing experiences do not decrease bug ratios while bugfixing experience can lead to the decrease of bug ratio of learning progress. We also find that developer's coding and bug-fixing experiences in other projects do not decrease the developer's bug ratio in a focal project. We empirically confirm the moderating effects of bug types on learning progress. Developers exhibit learning effects for some simple bug types (e.g., wrong literals) or bug types with many instances (e.g., wrong if conditionals). The results may have managerial implications and provoke future research on project management about allocating resources on tasks that add new code versus tasks that debug and fix existing code.

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“…The importance of OL with respect to quality comes from the fact that OL is a critical prerequisite of knowledge as well as maturity. [9]. Knowledge is one of the most essential assets of an organization directly affecting business success, and its importance increases for organizations, such as those in the IT sector, that use knowledge-intensive processes [1,9].…”

Section: Introductionmentioning

confidence: 99%

“…[9]. Knowledge is one of the most essential assets of an organization directly affecting business success, and its importance increases for organizations, such as those in the IT sector, that use knowledge-intensive processes [1,9]. ITIL, by not offering clear-cut implementation techniques [2] allows the implementer to decide upon the implementation mechanisms to be followed resulting to ITIL implementation to become a good candidate for the leverage of strategic knowledge [6].…”

Section: Introductionmentioning

confidence: 99%

Assessing Organizational Learning in IT Organizations: An Experience Report from Industry

Ozen¹,

Karagöz²,

Chouseinoglou

et al. 2013

2013 Joint Conference of the 23rd International Workshop on Software Measurement and the 8th International Conference on Softwa

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With the increase in demand for higher-quality and more capable IT services, IT organizations in order to obtain competitive advantage require extensive knowledge that needs to be shared and reused among different entities within the organization. The existing IT Service Management (ITSM) mechanisms mention the importance of organizational learning (OL) and knowledge management (KM) for IT organizations. However, they do not explicitly address how OL capabilities of an IT organization can be assessed. This paper, by using an OL assessment model developed for software organizations, namely AiOLoS, shows that with the proper adjustment, the application of the model to IT organizations is feasible. We report the results of applying the model in four functional teams in an IT organization from private sector.

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AiOLoS: A model for assessing organizational learning in software development organizations

Cited by 14 publications

References 50 publications

Knowledge management in small software development organisations: A South African perspective

Knowledge management in small software development organisations: A South African perspective

The Knowledge Accumulation and Transfer in Open-Source Software (OSS) Development

Assessing Organizational Learning in IT Organizations: An Experience Report from Industry

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