2023
DOI: 10.1108/md-10-2022-1336
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AI micro-decisions in FinTechs: a mixed method research design

Helmi Issa,
Rachid Jabbouri,
Rock-Antoine Mehanna

Abstract: PurposeThe exponential growth of artificial intelligence (AI) technologies, coupled with advanced algorithms and increased computational capacity, has facilitated their widespread adoption in various industries. Among these, the financial technology (FinTech) sector has been significantly impacted by AI-based decision-making systems. Nevertheless, a knowledge gap remains regarding the intricate mechanisms behind the micro-decision-making process employed by AI algorithms. This paper aims to discuss the aforeme… Show more

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Cited by 2 publications
(1 citation statement)
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“…In the context of FinTech, the combination of financial services with advanced technologies and algorithms, including AI, has led to the emergence of FinTech companies that leverage AI for micro-decisions and financial services (Issa, 2023). The complexity of embedding AI into service exchanges encourages cooperation between traditional banking organizations and tech-savvy FinTech companies, highlighting the need for a collaborative ecosystem (Payne et al, 2021).…”
Section: Synergy Of Fintech Ai and Cybersecuritymentioning
confidence: 99%
“…In the context of FinTech, the combination of financial services with advanced technologies and algorithms, including AI, has led to the emergence of FinTech companies that leverage AI for micro-decisions and financial services (Issa, 2023). The complexity of embedding AI into service exchanges encourages cooperation between traditional banking organizations and tech-savvy FinTech companies, highlighting the need for a collaborative ecosystem (Payne et al, 2021).…”
Section: Synergy Of Fintech Ai and Cybersecuritymentioning
confidence: 99%