Abstract:Assertiveness can be described as a phenomenon that involves assertive expression of ideas, feelings and boundaries while respecting the rights of others, while maintaining a positive impact on the partner. Assertiveness is an important component of professionalism in professions that are related to work with people. The opposite of assertiveness is aggressive behaviour. The purpose of this study is to establish the ratio of assertiveness and aggressive behaviour of respondents of different behavioural groups … Show more
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