2021
DOI: 10.3390/su13147566
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Agent-Based Approach to Configure Processes in Iran’s Banking Service Supply Chain

Abstract: Improving the service processes of banks requires updating and optimizing banking supply chain processes as well as understanding the interaction between the constituent elements of each process. This paper applies agent-based modeling to configure selected processes of Tejarat Bank’s service supply chain, a large bank in Iran. Tejarat’s banking process system is presented and the most effective processes of the banking supply chain are identified. The interactions between the processes are examined and the re… Show more

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Cited by 3 publications
(1 citation statement)
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“…This model comprises several key components essential for its successful implementation and operation. At the core of the integrated banking-supply chain model lies a robust financial infrastructure (Otonnah, et al, 2024;Jalilian, et al, 2021). This infrastructure encompasses various banking services such as payment processing, trade finance, liquidity management, and risk mitigation tools.…”
Section: Key Components Of the Integrated Banking-supply Chain Modelmentioning
confidence: 99%
“…This model comprises several key components essential for its successful implementation and operation. At the core of the integrated banking-supply chain model lies a robust financial infrastructure (Otonnah, et al, 2024;Jalilian, et al, 2021). This infrastructure encompasses various banking services such as payment processing, trade finance, liquidity management, and risk mitigation tools.…”
Section: Key Components Of the Integrated Banking-supply Chain Modelmentioning
confidence: 99%